Month: December 2019

MSPs need to get in the blockchain game

MSPs need to get in the blockchain game

Blockchain burst onto the scene in a big way over the past decade. It propelled cryptocurrencies to new heights and spawned a whole new class of cybercriminals, with cryptojacking. However, blockchain’s long-hyped benefits to MSPs have been uneven and slow...

/ December 19, 2019
MSPs need to get closer to customers in 2020

MSPs need to get closer to customers in 2020

This time of year, most managed service providers (MSPs) are trying to discern what issues are top of mind for their customers as they gear up to head into the New Year. A recent survey of 500 IT professionals conducted...

/ December 18, 2019
Drive success by demonstrating the value of email security

Drive success by demonstrating the value of email security

Founded in 2008 and headquartered in Indianapolis, Indiana, KSM Consulting’s services offerings include management consulting, IT consulting, cybersecurity, data analytics, and project management for businesses and non-profits of all sizes and industries, as well as government agencies. Mark Creighton, technology...

/ December 17, 2019
Prospecting through the holidays

Prospecting through the holidays

Here at Managed Sales Pros, we don’t onboard new clients between Thanksgiving and New Year’s Day. While that may seem counterproductive, we know that we can’t get traction for brand new campaigns through the major out of office times when...

/ December 17, 2019
Vendors want to put machine learning in reach of more companies

Vendors want to put machine learning in reach of more companies

Machine learning requires a good data set. It requires someone to build a model to make use of that data and make reasonable predictions about something, such as how many visitors are likely to buy, how many applicants deserve credit,...

/ December 16, 2019
Ask an MSP Expert: How do I persuade my client to invest more in cybersecurity?

Ask an MSP Expert: How do I persuade my client to invest more in cybersecurity?

Q: I have a client with a complex network, but they spend almost nothing on cybersecurity. How do I persuade them that allocating some of their operating budget for cybersecurity expenses is worthwhile? That’s a good question and the answer...

/ December 16, 2019 / 1 Comment
Tech Time Warp: The high and lows of the AltaVista search engine

Tech Time Warp: The high and lows of the AltaVista search engine

Since “google” is now legitimately considered a verb (per Merriam-Webster), it’s hard to remember a world in which another search engine was considered innovative. However, there was life before Google — and it was called AltaVista.

/ December 13, 2019
Edge computing consortiums start to multiply to the benefit of MSPs

Edge computing consortiums start to multiply to the benefit of MSPs

When vendors band together to promote the adoption of a standard via a consortium, it’s usually a sign that it will benefit managed service providers (MSPs). At the Edge Computing World Conference this week, the Eclipse Foundation, which now oversees...

/ December 12, 2019
Cybersecurity preparations for the holiday season

Cybersecurity preparations for the holiday season

‘Twas the night before Christmas, and all through the network, not a creature, was stirring, not even a virus. When out on the server, there arose such a clatter, the technician sprang to their portal to see what was the...

/ December 11, 2019 / 1 Comment
Beware marketing promises vs. reality

Beware marketing promises vs. reality

If we want our companies to grow, we need to shift our marketing mindset beyond the quick, easy marketing tactics. If your day is anything like mine, you see the same pitches every time you log into your email and...

/ December 10, 2019