Month: April 2020
Cybersecurity Threat Advisory: Sophos Firewall Zero-Day (CVE-2020-12271)
Advisory Overview Unpatched versions of Sophos XG Firewalls are potentially vulnerable to SQL Injection attacks. Sophos pushed out an automatic update, but some devices may need to be manually patched or rebooted for the changes to take effect. Specific guidance...
COVID-19 continues to impact the MSP community
Up until mid-March, 2020 was shaping up to be a banner year for MSPs: a robust economy, new opportunity, and the typical menu of cyberthreats. What a difference a month or two makes! Now, much of an MSP’s fortune depends...
Q&A: An MSP’s perspective of the evolving managed services landscape
As Global MSP Day (held on May 21st) approaches, Smarter MSP is celebrating what it means to be a managed service provider in 2020 by sitting down with your MSP peers to get their feedback on the state of the...
Give your clients a smooth transition back to work
Hopefully soon, many of us will be heading back to the office to resume what work was like pre-pandemic. While we all want to get back a sense of normalcy, for MSPs this time will be a little hectic. Just...
MSPs should prepare now for the ‘new normal’
A survey of 305 finance leaders in the U.S. published this week by PwC offers some indication as to what degree working from home is about to become the new normal in the wake of the COVID-19 pandemic. Nearly half...
A look back at the evolving trust in the MSP business model
Early MSPs were faced with a high degree of mistrust from the market. First of all, the failure of the application service provider market around the turn of the century made buyers wary of purchasing services that could disappear overnight....
Cybersecurity Threat Advisory: Hackers Still Exploiting COVID-19
Advisory Overview Hacking groups are still exploiting the COVID-19 pandemic as an opportunity to perform cyber-attacks. The United States’ CISA and the United Kingdom’s NCSC teamed up to issue a joint alert to the top threats. Recommendations are focused on...
Ask an MSP Expert: Caring about CARES
Q: My MSP has several clients who are unable to pay because they now have customers who aren’t paying them. I’ve thought about applying for a loan through the CARES Act. Do you think this a good idea? Before we...
Tech Time Warp: Bill Gates and the blue screen of death
We’ve all been there: A big presentation in front of the boss is felled by tech trouble. The Wi-Fi goes down, the HDMI cable suddenly fails, an unfortunate video autoplays, etc. Next time this happens, all you need to do...
Cybersecurity Threat Advisory: RagnarLocker Ransomware Hits EDP Energy Giant
Advisory Overview Energy giant EDP was recently hit with RagnarLocker ransomware. The hacking group claiming responsibility is threatening to leak 10 TB of stolen data online, including personal information such as a password manager database if a ransom of almost...
