Month: April 2020

Why going ‘security-first’ is key

Why going ‘security-first’ is key

It’s a cyberthreat perfect storm. Today’s cyberthreat climate, coupled with businesses’ digital transformation and the increase in the remote workforce, makes taking a ‘security-first’ approach crucial for MSPs to be efficient and effective in managing and securing customers’ networks, data,...

/ April 14, 2020 / 9 Comments
MSP Day 2020: Going global virtually

MSP Day 2020: Going global virtually

Have you heard the good news? Barracuda MSP is joining forces with CompTIA to deliver a global MSP Day celebration for 2020. Two years ago, Barracuda, a leading provider of cloud-enabled security solutions, created the world’s first MSP Day —...

/ April 14, 2020
Interviewing remote sales development agents for your MSP

Interviewing remote sales development agents for your MSP

Interviewing is a wildly subjective activity for most small businesses. We are all wired for our own bias, preferences and weird hang-ups. There is no one perfect way to interview, but there are a lot of ways to get yourself...

/ April 13, 2020
Tech Time Warp: Looking back at the world of phone phreaks

Tech Time Warp: Looking back at the world of phone phreaks

The disturbing phenomenon of Zoom-bombing has made attempts to conduct normal business (such as a city council meeting) difficult during the COVID-19 pandemic. Zoom’s simplicity makes it widely accessible yet open to security flaws. It’s interesting to note the videoconferencing...

/ April 10, 2020
The importance of helping clients control SaaS costs

The importance of helping clients control SaaS costs

The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...

/ April 9, 2020
More work-from-home pitfalls emerge

More work-from-home pitfalls emerge

As remote working has become the new normal for enterprises of all sizes there continue to be adjustments and pitfalls for both the MSP, and the workforce to navigate. Some companies have been working almost exclusively remotely for nearly a...

/ April 9, 2020
MSSPs need to strike careful economic balance

MSSPs need to strike careful economic balance

Justifying the value of cybersecurity has always been a challenge because managed service providers (MSPs) are trying to ascribe a cost to an event they hopefully prevented from occurring in the first place. In effect, defining the savings derived from...

/ April 8, 2020
Webinar: How many advanced threats are hiding in your inbox?

Webinar: How many advanced threats are hiding in your inbox?

As an MSP, you know that email security is getting more important every day because ransomware and other advanced threats are on the rise. According to a report from Verizon, 92.4 percent of all malware attacks are delivered through email....

/ April 7, 2020
Polish your promise, win more customers

Polish your promise, win more customers

Not too long ago, I had the pleasure of visiting a mentor for an exciting, insightful, and intensive two-day workshop about my business. I’ve always made it a priority to do occasionally, because I think it’s really important to take...

/ April 7, 2020
Managing your networks and IT infrastructure during COVID-19

Managing your networks and IT infrastructure during COVID-19

These are unprecedented times. McKinsey & Company may have said it best when referring to the upending of our economy and our lives due to the pervasion of the coronavirus: “It’s rare that a business is prepared for a pandemic...

/ April 7, 2020