Month: February 2021
Is your MSP vision statement elevating or killing your growth?
Someone wakes you from a sound sleep and asks you what is your MSP vision statement. What do you tell them? If you’re the CEO, you can probably rattle it off easily. But what about your employees? Do they know...
Cybersecurity Threat Advisory: Oldsmar, Florida Water Treatment Facility Compromised
Threat Update A water treatment facility in Oldsmar, Florida had their SCADA systems breached by an unidentified hacker. The hacker attempted to modify chemical levels to effectively poison the local water supply. The hacker’s intrusion was swiftly detected and contained...
Pioneers in Tech: The first African American PhD in Computer Science
The contributions of the Black community to technology history are only just beginning to be recognized, with “hidden figures” such as NASA’s Katherine Johnson finally receiving the accolades they deserve. Another tech pioneer that should be a household name is...
Beware familiarity blindness
Phishing continues to dominate security discussions as 2021 unfolds. According to Security Boulevard: “By mid-2020, SlashNext Threat Labs saw the number of daily phishing threats top 25,000 a day, a 30 percent increase over 2019 figures. By fall, the number...
Data is still what keeps IT leaders up at night
The single most important attribute any managed services provider (MSP) can arguably have is empathy for their customers. If the customer doesn’t think their MSP is feeling their pain the odds that they will go find someone else who does,...
Use 2021 to build more credibility for your MSP
Between the time I took my first IT marketing job in 1997, all the way up until the end (thankfully) of 2020, one of the biggest mistakes I’ve seen IT providers make with their marketing, is putting too much focus...
Insights for channel partners from Barracuda’s Channel Chiefs
Today CRN®, a brand of The Channel Company, announced its 2021 list of Channel Chiefs, and we’re excited to share that both Chad Lindsey, who is Sales Vice President, Americas Channels & Field Operations at Barracuda, and Neal Bradbury, who...
Cybersecurity Threat Advisory: Critical VMWare ESXi Vulnerabilities Exploited
Threat Update There are two critical remote code execution vulnerabilities (CVE-2019-5544 and CVE-2020-3992) within VMWare ESXi which allow attackers to effectively gain control of a virtual machine (VM), deploy ransomware, and encrypt ESXi virtual disk drives. These vulnerabilities are reported...
Podcast: Introducing the SmarterMSP Podcast, Episode 1
The SmarterMSP.com team is excited to announce the official launch of its brand new podcast. The first episode of the SmarterMSP Podcast is now available for your review! In bringing you this podcast, our intent is to continue our mission of...
Five Super Bowl commercials from tech companies we can’t forget
When it comes to the Super Bowl, not everyone’s a football fan, but we can all agree the commercials are at least half the fun — and the tech industry has contributed some of the most memorable big game ads...
