Month: February 2021
Hit by ransomware, a second time?
Sometimes it is easy to overlook the obvious when distracted by the meltdown of the moment. Still, MSPs and other security stakeholders need to take a holistic view when something happens. Often, an MSP may be so concerned – understandably...
Cybersecurity Threat Advisory: Apple iOS Zero-Day Vulnerabilities Exploited in Wild
Threat Update Apple has announced that they have learned of three zero-day vulnerabilities affecting their iOS operating system. One of the vulnerabilities (CVE-2021-1782) affects the system kernel, allowing for privilege escalation; while the other two (CVE-2021-1870, CVE-2021-1871) are present within...
MSPs need to take charge of IT trends in the post COVID-19 era
One of the consistent themes that has emerged during the COVID-19 pandemic as it pertains to IT is that, rather than witnessing massive shifts in how IT is employed, there’s simply been an acceleration of adoption. Everything from videoconferencing to...
Helping clients understand the employee experience
Just about everyone has been asked to take a short survey after dealing with customer service or other employees. The idea behind these questionnaires is to make sure you were satisfied with the level of service you received. More importantly...
Cybersecurity Threat Advisory: Threat Actors Abusing Windows RDP Servers
Threat Update The RDP service for Windows devices operating on UDP port 3389 can currently be used in an amplified attack resulting in the potential DDoS of a target. A system which is either involved in or the target of...
Ask an MSP Expert: How can my MSP balance new and old marketing strategies?
Q: As we start the new year, I am hearing about new technologies and strategies that my MSP can utilize in its marketing. Which ones should I add to my MSP’s marketing efforts and how do I balance using these...
