Month: March 2021
Tomorrow’s cybersecurity at today’s colleges
University students in 2021 have a worldview of cybersecurity that has been shaped by the pandemic and forged by immersion in technology from cradle to college. Smarter MSP recently caught up with Bilal Shebaro, an associate professor in the Department of...
World Backup Day should focus on the recovery experience
The annual arrival of World Backup Day on the day before April Fool’s Day may not get the level of recognition it deserves, but it does provide a useful construct for managed service providers (MSPs) to draw attention to an...
Utilizing all the benefits from your vendor partnership
When you think of your organization’s relationship and with its IT vendors, what comes to mind? If all you know about them is which products you’ve signed for or how much money you’re spending with them, chances are you’re not...
Cybersecurity Threat Advisory: Purple Fox Rootkit
Threat Update The Purple Fox rootkit has recently improved propagation capabilities which makes it easier to spread through a network. This could make it easier for threat actors to steal data from or potentially infect compromised machines with other types...
Cybersecurity Threat Advisory: MacOS Malware XcodeSpy
Threat Update A malicious version of the macOS development environment Xcode has been spotted in the wild. Dubbed “XcodeSpy,” its main function is to use a custom Run Script to connect to a C&C server when a compromised application is...
Ask an MSP Expert: How can I successfully migrate my RMM tool?
Q: We want to switch our RMM tool, but I am worried about how this would impact my customers and my technicians. What should I watch out for to ensure a successful migration? Switching an RMM can be a daunting...
Tech Time Warp: Melissa virus opens eyes to risks of cybercrime
In 1999, the internet seemed like a more innocent place. Few of us were aware of the risks associated with logging on. But then the Melissa virus came along and opened our eyes. Reportedly named after a Florida stripper, the...
3 sales questions your MSP should be asking prospects
In my work with MSP business owners, the one topic that seems to cause leaders more consternation than any other is sales meetings. I can understand why! Many MSP owners, like myself, started their businesses off the back of their...
Shift to work from anywhere presents major MSP challenge
Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...
Cybersecurity Threat Advisory: AWS S3 Bucket Exposure Causes Patient Data Breach
Threat Update Over 50,000 patient records at a Utah-based COVID-19 testing service were exposed due to a common AWS S3 cloud security misconfiguration. This mishap led to a severe breach of patient data confidentiality, giving malicious actors an opportunity to...
