Month: July 2026
Bad CRM data is sabotaging MSP follow-up
You’re blaming the rep. You shouldn’t be. When MSP follow-up breaks down, the instinct is to look at behavior. The rep isn’t making the calls. The rep isn’t logging the activity. The rep is letting deals go cold. All of...
Tech Time Warp: Celebrating 250 years of America’s first submarine
All eyes are on 1776 this weekend, and while computer innovation wasn’t occurring 250 years ago, the American fight for independence was not technology-free. One of the lesser-known stories of the American Revolution is a proof-of-concept submarine financed by George...
Why AI could spark the next networking boom for MSPs
The rise of artificial intelligence (AI) is set to accelerate demand for managed networking services as bandwidth consumption becomes more unpredictable than ever. AI is changing network traffic patterns According to a new report from Dell’Oro Group, managed local area...
The phrase that makes asking for anything in sales easier
A few years back, I picked up a book called Exactly What to Say by Phil Jones. It’s short. You can read it in an afternoon. But I’ve gotten more mileage out of one chapter in that book than I...
