Category: Better Business

How long should my MSP contracts last?
How long should you ask your managed services clients to commit to? This is a question that I’m frequently asked by IT Solution Providers and Managed Service Providers (MSPs) and my answer is always that “It depends!” The length of...

Maximizing manpower for business customers
If you’ve spoken with one of your customers lately, you’ve likely heard common difficulties they are having when managing IT resources. In particular, security teams lacking in staff and necessary skills, yet expected to drive consistent results regardless. Over the...

MSPs must focus on modernizing business continuity plans
By now it’s become apparent just how woefully inadequate the business continuity plans most organizations had in place, if they existed at all, were prior to the COVID-19 pandemic. Most organizations assume a level of disruption that would last, at...

MSP Day 2020: Going global virtually
Have you heard the good news? Barracuda MSP is joining forces with CompTIA to deliver a global MSP Day celebration for 2020. Two years ago, Barracuda, a leading provider of cloud-enabled security solutions, created the world’s first MSP Day —...

The importance of helping clients control SaaS costs
The COVID-19 crisis has forced most offices to close in observance of social distancing guidelines. Suddenly, millions of employees are working from home. Having access to cloud services to connect to one another and continue working has helped businesses keep...

Pandemic plans: How can I help my SMB customers prepare?
During flu season, it’s only natural to prioritize health. We tend to eat better, exercise more, and make an extra effort to remember our daily vitamins. But when sickness hits on a global scale, it’s not enough to focus on...

Ten things MSPs should focus on to mitigate economic downturn caused by COVID-19
The COVID-19 pandemic is clearly driving a wave of economic disruption from which no managed services provider (MSP) will be immune. However, as organizations move to implement business continuity plans, many of them are turning to MSPs. In fact, there...

Four ways COVID-19 is affecting MSPs
The outbreak of COVID-19 has changed the way many of us operate and forced us to adapt to working remotely whether we were prepared for it or not. As MSPs and their customers adapt to the shift towards ensuring productive,...

Planning for an extended remote workforce
Over the past week, the remote workforce grew exponentially in an effort to ‘flatten the curve’ against COVID-19. While this is a temporary situation, it could have long lasting effects as businesses and the workforce settle into the new routine....

Best practices and other tips for remote work during the COVID-19 pandemic
As the pandemic of COVID-19 continues, more employers are looking for ways to enable and secure their employees that are now working remotely. This presents businesses with several challenges. To help you and your customers overcome them, we pulled together...