Category: Better Business

Percentage of channel partners offering managed services achieves critical mass

Percentage of channel partners offering managed services achieves critical mass

It’s been a very long time coming, but it looks like there may finally be more channel partners offering managed services than traditional break-fix services. A survey of subscribers published this week by ChannelPro finds the number of partners offering...

/ March 19, 2019
Helping SMBs overcome their technology growth fears

Helping SMBs overcome their technology growth fears

When I started in IT support, most office networks consisted of a server room, some desktop computers, and maybe a few printers and scanners. This meant the default 192.168.1.X range was enough for more than a hundred staff. That’s far...

/ March 18, 2019 / 1 Comment
How an MSP can meet its most complex needs

How an MSP can meet its most complex needs

You may well be aware of Abraham Maslow’s ‘hierarchy of needs’, which he created in 1943 in “A Theory of Human Motivation.” The basis of the hierarchy is that there are some basic areas an individual needs to meet to...

/ March 11, 2019
Why your MSP should build strategic alliances

Why your MSP should build strategic alliances

Does your MSP see other IT businesses as rivals to compete against, or allies to collaborate with?

/ March 4, 2019
Top tips for techies handling local business customers

Top tips for techies handling local business customers

You know what drives me nuts? Guys in enterprise roles who see local business IT support as strictly “beginner-level” work. I mean, I get it. From first-hand experience, I know that a LAN for 6 people is much simpler than...

/ February 28, 2019
How Neal Bradbury is driving future growth and innovation

How Neal Bradbury is driving future growth and innovation

CRN®, a brand of The Channel Company, has named Neal Bradbury, senior director of business development for Barracuda MSP, to its prestigious list of Channel Chiefs, which represents the top leaders in the IT channel who excel at driving growth...

/ February 26, 2019
What Managed Workplace’s acquisition means for MSPs

What Managed Workplace’s acquisition means for MSPs

As you may have heard, Barracuda has acquired the Managed Workplace remote monitoring and management product line from Avast. The transaction, which is very exciting for us here at Barracuda MSP, also featured a reseller agreement for Barracuda to offer...

/ February 19, 2019
AWS follows Microsoft’s lead in raising the partner bar for MSPs

AWS follows Microsoft’s lead in raising the partner bar for MSPs

Whenever any IT product or service starts to become widely accessible at too low of a price, it’s usually not long before IT vendors look to constrain the number of routes to market to ensure profitability. After nearly a decade...

/ February 19, 2019
How savvy MSPs can overcome internal IT team objections

How savvy MSPs can overcome internal IT team objections

Managed service providers (MSPs) regularly encounter internal IT teams that are firmly convinced they can provide any IT service better and at a lower cost. The cost comparison usually doesn’t include the true fully-loaded cost of hiring a full-time employee...

/ February 14, 2019 / 2 Comments
Business agreements: what MSPs should know

Business agreements: what MSPs should know

It’s not a good idea to operate your MSP without having a business agreement in place. If you’ve been working with clients without the right protections in place, today’s the day you should start requiring clients to agree to legal...

/ February 13, 2019