Category: Better Business
Ask an MSP Expert: As an MSP, how can I make billing simpler for myself and my customers?
Q: At the end of the last billing period, my MSP business ran into some issues. After the invoices were sent out, we got a number of calls from customers asking us to explain or provide details on the cost...
Advanced prospecting techniques for MSP business owners
There are some major differences between prospecting for managed services opportunities when you’re a sales executive versus prospecting when you’re the owner or leader of the business.
Using National Preparedness Month to build your business case
If disaster struck today, how would your customers fare? While this is an important question to ask yourself throughout the year, it’s especially relevant today as we kick off National Preparedness Month. In an initiative sponsored by FEMA and the...
Ask an MSP Expert: How can I set up a disaster recovery plan for a customer?
Q: I’m trying to close some business with a prospect in the legal services industry. We’re in the Pacific Northwest, so the office manager is worried about all the wildfires in the area and wants to create a disaster recovery...
How to buy a good prospecting list as an MSP — and what it should cost
One of the questions we are asked most often here at Managed Sales Pros is, “Where can I buy a GOOD prospecting list at a reasonable price?”
Ask an MSP Expert: What types of MSP marketing campaigns are most effective?
Q: I feel like I’m stuck in a rut with my MSP marketing, relying on traditional marketing tactics like telemarketing and referrals to find new business prospects. I want more of an impact. What are some simple, easy-to-execute campaigns that...
As a managed print service provider, how can I make the transition to managed IT services?
Q: I run my own managed print services company, and my SMB customers are starting to request additional IT services. So, I’m interested in making the transition to managed IT services so I can generate more recurring revenue for...
How to get free advertising for your managed services business
The media is dying of starvation. They have an endless appetite for quality information to share with their viewers, readers, and listeners. So why do so many managed service providers fail to recognize that journalists need regular feeding to keep...
Why awards should be part of your MSP marketing plan
For managed service providers, a multi-faceted, well-rounded marketing plan works best. You can’t rely solely on word-of-mouth marketing, but you can’t simply focus on Google Adwords or attending industry events either. A balanced combination of marketing activities geared to fuel...
Social media is a great “in” for IT sales and marketing
Reports show that people want, and in many cases expect, businesses (like yours) to have a social media presence. When you don’t, it begs the question why not? If your social status is slim to none, it probably won’t make or...