Category: Better Business
Tip Tuesday: Enhance customer trust with data transparency
If you’re like many managed service providers (MSPs), you’ve likely run into data transparency issues — even if you didn’t realize it then. As it turns out, this concept is fundamental to privacy and data security. What should you do...
Achieving IT-business alignment is a must for organizations
A report published by NTT Data finds only roughly half (51 percent) of organizations have fully aligned their technology to their business strategy needs. An additional 39 percent report that they partially align. The report is based on an analysis...
Wasted IT spending provides opportunity for MSPs
A survey of 503 IT professionals suggests there is much more focus on identifying and preventing wasted spending on applications and IT infrastructure. Conducted by Flexera, the survey finds 37 percent of respondents said wasted spending on infrastructure-as-a-service (IaaS) and...
Increased adoption of emerging technology challenges MSPs
The pace at which new technology is emerging and being adopted is accelerating in a way that will require many managed service providers (MSPs) to adjust their overall business strategies. A global survey of 693 organizations has been conducted by...
How a growth mindset fuels MSP success
In today’s competitive IT landscape, managed services providers (MSPs) struggle to keep pace with evolving customer demands, shrinking budgets, and a tight talent pool. But what if there was a way to overcome these obstacles, unlock innovation, and propel your...
Survey sees growth for managed security service providers
A survey of more than 950 IT and security professionals finds just over a quarter of respondents (26 percent) work for organizations that consume managed security services. Conducted by CDW, the survey notes that organizations are consuming some specific services,...
SMBs are relying more on data to drive decisions
A global survey of 2,362 executives working for small to medium-sized businesses (SMBs) suggests there is a much greater appreciation for the value of data among organizations that have historically tended not to invest as heavily in tools and platforms...
Global MSP Day 2024: Discovering opportunities to fuel growth
The seventh annual Global MSP Day is here! Global MSP Day presents an opportunity to celebrate the hard work and resiliency of you, the managed service provider (MSP) community. The industry is constantly changing from the introduction of sophisticated cyberthreats,...
How MSPs can stay competitive and relevant in the evolving threat landscape
Managed service providers (MSPs) are far more specialized in 2024 than they were a decade ago. The days of hiring an outside service to fix a firewall or install a patch and then disappear, are gone. Today, MSPs are indispensable...
Rising levels of technical debt create opportunities for MSPs
Technical debt is defined by fixes to known software issues that have not been addressed. And it is reaching an unsustainable level. A survey of more than 1,000 U.S.-based architecture, development, and engineering leaders and practitioners finds more than three-quarters...
