Category: Featured
SaaS players want to ease creation of digital workflows
With the pandemic forcing businesses to leave the office and work from home, chances are many organizations have turned to cloud services like Box to share files and collaborate. SaaS vendors recognize that customers are moving online much faster due...
Tech Time Warp: Meet Charles Babbage, the father of computing
After celebrating the dads in your life on Father’s Day, consider raising a glass to Charles Babbage, the 19th-century Englishman known as the “Father of Computing.” An independently wealthy man, Babbage was able to indulge in his fascination in mathematics...
Pioneers in Tech: Ada Lovelace and the analytical engine
Many tech pioneers have a similar dossier: male, came of age in the late 1970s, dropped out of college, made millions building computers in their garage/dorm room/basement. Then, there’s Ada Lovelace: an 1800s female with a backstory suitable for a...
Restaurants, MSPs, and the post-pandemic world
“Would you like to supersize that?” Ah, remember the days when that was a simple question about the size of your fries or soda? Now, that question is fraught with cybersecurity issues that can lead to supersized cybersecurity issues.
Rise of DaaS has major implications for MSPs
While it may not be crystal clear how many employees might wind up permanently working from home, it’s apparent there will be a lot more than there were prior to the COVID-19 pandemic. As such, many IT leaders are reevaluating...
Opportunities for MSPs in working from home
Throughout the COVID-19 global pandemic, IT solution providers and managed service providers (MSPs) became essential workers in keeping the small businesses of the world running. In March 2020, service desks found themselves inundated with clients wanting to work from home....
Salesforce business packs could help MSP clients
As a managed service provider, your job has probably gotten more complex in recent months as companies have had to change the way they work in response to the pandemic. That might involve moving employees from an office to home....
Ask an MSP Expert: How can we streamline our patch management process?
Q: With the increase of cyber attacks and the growing remote workers, what are some best patch management practices to better protect my customers? Patch management serves as a key defense against cyber threats and is also required to ensure...
Tech Time Warp: How about them Apple IIs?
For many of us, our first introduction to the computer was an Apple II, whether playing Oregon Trail in the school computer lab or as one of the lucky few who owned this remarkable personal computers. Designed by Steve Wozniak...
Ask an MSP Expert: How can an RMM automate security offerings?
Q: I have heard that adding an RMM tool can improve delivery of our managed security services offering for customers, specifically through automation. How can an RMM tool do this? If the new situation that MSPs and their clients find...
