Category: Featured
The cybersecurity skills gap isn’t a hiring problem
The cybersecurity talent shortage remains a major challenge in the United States. The number of professionals has not kept pace with demand, and while AI is helping close some gaps, organizations still need skilled people. Despite years of hiring efforts,...
Cybersecurity Threat Advisory: ScreenConnect file-transfer issue
ConnectWise has issued a security advisory for an undisclosed file-transfer issue affecting ScreenConnect cloud-hosted and on-premises deployments. The company recommends immediate temporary mitigations while it develops a permanent fix and awaits a CVE assignment. What is the threat? This issue...
Pioneers in Tech: Charles Geschke and the desktop publishing revolution
The PDF is ubiquitous — such a workhorse of modern life that you might not often think about its origin story or how remarkable it is. It’s only been since 1992 that you could create a document with any application...
Cybersecurity Threat Advisory: AI-Powered Server Attacks
Cybersecurity researchers have identified a threat actor that leverages artificial intelligence throughout the attack lifecycle to conduct search engine optimization (SEO) fraud, steal data, and maintain persistence in compromised environments. What is the threat? The threat actor, UAT-10147, uses a...
Cybersecurity Threat Advisory: ShieldCrash Grants SYSTEM Access
Security researcher Nightmare Eclipse has released a new Microsoft Defender zero-day exploit called ShieldCrash, shortly after Microsoft’s September 2026 Patch Tuesday updates. According to the researcher, ShieldCrash bypasses the fix for the previously patched ShieldBreak Defender privilege escalation vulnerability. What...
Clients are rethinking what they want from their MSP
A survey of 400 executives from Global 2000 companies conducted by the Information Services Group (ISG) found that more than three-quarters (77 percent) believe it is more important than ever for service providers to demonstrate productivity improvements and deliver measurable...
6 Ways to improve your MSP’s AI search visibility
You’ve spent years packing your website with content that proves your IT expertise across service pages, blog posts, and case studies. Now buyers ask ChatGPT, Perplexity, and other AI tools about the top MSPs. They don’t browse IT providers’ webpages,...
How MSPs can bridge the security leadership gap
CISOs and SMBs are not a combination you often see. Not because SMBs don’t need security leadership. Regulatory pressure, cyber insurance requirements, and customer security questionnaires are making strategic security leadership a necessity. The challenge is cost. A skilled CISO...
“We already have an MSP website” isn’t the same as being found online
Two years ago, your managed service provider (MSP) invested in a website redesign. New layout, updated copy, maybe a fresh logo treatment. You paid the invoice and moved on, because the work was done. Except the work wasn’t done. The...
Tech Time Warp: Cryptolocker spreads fast and at great cost
Thirteen years ago, computer users in the United States were returning to the office after the long Labor Day weekend when reports began surfacing of a new virus: Cryptolocker. The concept of ransomware wasn’t new — it had started back...
