Category: Featured
Tech Time Warp: 1994 Citibank Heist Yet Another Reminder to Keep Credentials Secure
The bank heists of Hollywood are glamorous: all-black clothes, darting around lasers, and — in modern cinema — genius hackers with incredible programming skills. But one of the first major digital heists of history, which took place 32 years ago...
MSPs are at a consolidation crossroads
The annual contract value (ACV), also known as billings, for managed services deals exceeding $5 million increased 2.7 percent year over year in the second quarter, according to the latest report from market research firm Information Services Group (ISG). However,...
Why prospects still don’t understand what you’re selling
MSPs should have a solid understanding of what they offer. The real challenge is whether prospective customers understand it as well. Since many MSPs rely on prospects visiting their website, visitors need to quickly understand the service being offered. One...
When MFA isn’t enough: The session hijacking problem
Good ol’ MFA. It’s the bane of existence for people who want to log in quickly. For cybersecurity professionals, however, MFA has long been a source of reassurance. But some of that confidence is beginning to fade. For years, organizations...
Barracuda acquires Evo Security, purpose-built identity and access management for MSPs
Cybersecurity has traditionally focused on protecting devices, networks, applications, and email. Today, however, identity has become one of the most critical attack surfaces. Instead of breaking through defenses, attackers are increasingly logging in with stolen credentials, using AI-powered techniques to make phishing...
Why MSP pipeline stages stop matching reality
Here’s a quick test. Open your CRM right now and look at your pipeline stages. Do they tell you what the buyer has agreed to, or what your rep did last? If your stages are named things like “Proposal Sent,”...
Pioneers in Tech: A new future for computer-generated graphics
Jurassic Park. The Abyss. Beauty and the Beast. And, 35 years ago this month, Terminator 2. In this edition of Tech Time Warp, we look back at the contributions of Dr. Marc Regis, co-founder of Silicon Graphics Inc. (SGI), whose...
Cybersecurity Threat Advisory: SilverFox deploys ValleyRAT rootkit
SilverFox threat actors are actively running a ValleyRAT campaign to bypass security controls, escalate privileges, and maintain deep system access while avoiding detection. Organizations should treat this as a high-priority threat. Continue reading this Cybersecurity Threat Advisory to protect against...
Cybersecurity Threat Advisory: Adobe ColdFusion exploited
Adobe has confirmed that attackers are actively exploiting CVE-2026-48282, a maximum-severity vulnerability in Adobe ColdFusion. Threat intelligence reports indicate exploitation began within hours of disclosure. The flaw affects ColdFusion versions 2025.9, 2023.20, and earlier, allowing remote code execution on unpatched...
Incident management issues rising in the age of AI
Managed service providers (MSPs) should take note: as the volume of code created using artificial intelligence (AI) coding tools continues to grow, so does the number of incidents that may require their attention. A survey of 406 IT decision-makers at...
