Category: Featured
Tech Time Warp: Lessons learned from the Yahoo breaches of the early 2010s
Ten years ago, Yahoo announced a massive security breach—the largest of its time. Account information for 500 million Yahoo users had been stolen in a hybrid state-sponsored and criminal hacker attack. When cyber espionage reached Yahoo The details sound straight...
AI is putting pressure on GSI contract renewals
A recent survey of 112 U.S.-based IT leaders at global enterprises suggests contract renewal discussions with global systems integrators (GSIs) may become more challenging. Market research firm UserEvidence conducted the survey on behalf of BigPanda, an AIOps platform provider. The...
Barracuda AI Data Security: The next MSP opportunity in the age of AI
AI is creating one of the biggest managed services opportunities in years. As customers rapidly adopt Microsoft Copilot, ChatGPT, Claude, Gemini, and other AI tools, many are asking the same question: How do we take advantage of AI without exposing...
How AI is reshaping the cybersecurity talent pipeline
Through conversations with managed service provider owners, I often hear optimism about AI’s ability to close the cybersecurity talent gap. In Part I of this series, we explored how MSPs can develop talent internally, create career paths, and use AI...
How MSPs can turn sales calls into better marketing
Your prospects are already telling you what your MSP should be writing about. They tell you what worries them, what they don’t understand and why they’re unhappy with their current provider. They explain their concerns about switching, pricing and what...
Tech Time Warp: There she is… Miss computer-predicted America
In 1981, David Remnick — future editor of The New Yorker — wrote the following in The Washington Post: “… something has to be said for any kind of technology that can interpret hazy Miss America qualities like radiance and...
Education IT in 2026: Where MSPs can add value
As the Northern Hemisphere moves from a disruptive summer into a hopefully calmer fall, students have headed back to school. For schools, colleges, and universities, the eternal question remains: should they standardize on PCs and Microsoft, PCs and Google, Chromebooks...
Cybersecurity Threat Advisory: KATARU IoT malware
KATARU is a newly identified IoT malware family that targets internet-facing Linux devices and recruits them into Mirai-style DDoS botnets. It commonly gains access through exposed Telnet services protected by weak or default credentials. What is the threat? KATARU is...
Cybersecurity Threat Advisory: Linux kernel RDS vulnerability
A critical Linux kernel vulnerability, CVE-2026-43502 (ZcopyReaper), affects the RDS zerocopy send path. The flaw allows unprivileged local attackers to escalate privileges and gain root access on affected systems. A public proof-of-concept (PoC) exploit is available, making immediate patching essential...
The MSP Advantage: Leading with business outcomes
Managed service providers are under increasing pressure to deliver more value to customers while managing growing cybersecurity risks, rising expectations, and expanding technology stacks. Businesses expect their MSP to provide strategic guidance, improve security outcomes, and simplify operations, while maintaining...
