Category: Featured
How to write a sales email to prepare prospects to talk
Despite a wave of technology-driven sales tactics, email still remains an effective marketing tool in terms of return on investment (ROI) for small to medium-sized MSPs. Even though any MSP can say they know How to Write a Sales Email,...
Tech Time Warp: The Speak & Spell, far more than a toy
Readers of a certain age will recall the Speak & Spell, a Texas Instruments toy that would impress no child of today, but has earned its rightful place in history as the first consumer product to use digital signal processing...
Tech Time Warp: The Pikachu virus is not your friend
It sounds so innocent: An email appears in your inbox, subject line “Pikachu Pokemon.” The message speaks of friendship and invites you to visit Pikachu on his website. And the attachment (warning bells going off yet?) features an animation of...
Tech Time Warp: Stuxnet takes malware to the next level
Today’s action movies and thrillers routinely feature some hacker-type who—armed with a laptop in a chunky military-grade case—can infiltrate the most impenetrable of digital fortresses in a few furious keystrokes. But in the real-life case of Stuxnet, first detected in...
Rising travel brings increased cybersecurity risks
With the pandemic easing considerably in the United States and receding in other countries, business travel is starting to return to pre-pandemic levels. But normal travel can also bring with it a host of cybersecurity dangers. Forbes Magazine illustrated the...
Pioneers in Tech: Remembering the life of Alan Turing
The life of Alan Turing —the man who broke the Nazi Enigma code in World War II, providing the intelligence that led the Allies to victory—is one of many wrenching stories to be remembered during Pride Month, the annual remembrance...
Tech Time Warp: ExploreZip worm cleans out Microsoft Office files
Just a few months after the Melissa virus attacked computers, wreaking an estimated $80 million in damage, the ExploreZip worm began zipping through computers across the globe, destroying any Microsoft Office files in its path. First detected in June 1999,...
Social media – an MSP’s friend or foe?
For MSPs, the power of social media cannot be underestimated. This is a double-edged sword: although social media can be a strong positive force, it is also an easy way to lose the hard-won trust of your customers in a...
Tech Time Warp: A short history of the GIF that keeps on giving
We may be entering some sort of post-GIF age, given that Gen Z has declared GIF reactions “cheugy” along with skinny jeans, side parts and laugh emojis. But millennial influencers, Gen X Slack-ers (pun intended), and even Baby Boomers have...
MSPs and opportunities in autonomous vehicles
A new partnership announced this week between the University of Windsor’s The SHIELD Automotive Cybersecurity Centre of Excellence and South Korea’s Autocrypt will help foster the growth of autonomous vehicles and their usage in North America, including for small businesses,...