Most Discussed Posts
Tech Time Warp: Was the Welchia Worm well-intended?
As the old saying goes, two wrongs don’t make a right — especially if the second “wrong” is a computer worm, albeit a benevolent one. In August 2003, hundreds of thousands of PCs were infected by the Blaster worm, which...
MSPs should start setting expectations for 5G wireless networking services now
The time when managed service providers (MSPs) will need to sit down with customers to have a serious conversation concerning the rollout of 5G wireless networks has arrived. While there’s already a massive amount of hype surrounding 5G networks, cities...
Why your MSP should eat its own dog food
Are you familiar with the phrase “Eat your own dog food?” I’ve sometimes heard it also referred to (more nicely!) as “Drink your own champagne”. It refers to the idea that you shouldn’t sell a product or solution to somebody...
Buy or die – long term prospecting
Recently, Managed Sales Pros has closed two new clients. What’s special about these engagements? Nothing, except that we’ve been pursuing both clients for around four years. The value of those clients totaled about 42,000 in MRR. A decent win, that...
Social engineering: a hacker’s most effective weapon
What is the weakest link in your client’s network? It’s not unpatched software (although you should patch) or the unimaginative passwords (although you should change it). The weakest links are humans themselves. It’s Joan in accounting or Stan in human...
Windows 10 migration crisis looms ahead
IT organizations, as well as the managed service providers (MSPs) that support them, are now in a race against time, as Microsoft prepares to end free support for Windows 7. Microsoft expects to stop delivering security updates for Windows 7...
Ask an MSP Expert: Should my MSP pursue industrial clients?
Q: We serve primarily healthcare and finance companies, but our region has a robust manufacturing base. Are there many opportunities for MSPs in manufacturing? If so, are there any insights you can provide about taking clients in this vertical? If you...
MSPs need to take note of AIOps momentum
Like a lot of emerging technologies, the rise of AIOps is one of those IT trends that is about to sharply cut both ways for managed service providers (MSPs). While there’s some dispute as to where the line between automation...
Growth Hacking for MSPs: Marketing Automation
There is a glaring lack of creativity and innovation in the way MSPs market their business. This statement is not to offend those who put out a conscious effort, but more to inspire those who do not. With all the great...
Ask an MSP Expert: Do I need to offer an additional backup service with Office 365?
Q: More of my customers are moving towards Office 365, and they believe everything is being backed up. Is this true, or should my MSP create additional backups of Office 365 data? In terms of email and data services, Office...
