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6 Websites every managed service provider should be reading
As a managed service provider, it’s important to stay informed on the latest tech trends, products, viruses, and data breaches, as well as sales, marketing, and management best practices. Staying up to date on developments in the IT channel will...

Empathy: The key to unlocking successful customer partnerships
Business partnerships can be structured around several factors—shared opportunities, complementary technologies or customer bases, long-standing personal relationships, or even the sharing of mutual competitors. Trust is critical, of course, but there is another element that is also important when it...

The real cost of a major email-borne attack
A new international study highlights the significant financial cost and disruption caused by an email-based security attack. Three-quarters (75%) of the organizations surveyed for the 2023 Email Trends Report say they have fallen victim to at least one successful email attack in...

Tech Time Warp: Cybersecurity Awareness Month turns 18
Cybersecurity is finally of age—as an awareness month, anyway. Oct. 1 marks the start of the 18th annual Cybersecurity Awareness Month organized by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance (NCA).

Ransomware headlines can protect you
Ransomware surged in 2021 and is showing no signs of slowing down in 2022 due to the continuing pandemic and the conflict in Ukraine. According to Barracuda Network’s research, attacks on corporations, including infrastructure, travel, financial services, and other businesses,...

Ask an MSP Expert: How email continuity can save an SMB customer
Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...