Most Discussed Posts
Cybersecurity Threat Advisory: Supply chain attack compromised 3CXDesktopApp
A recent compromise has caused trojanized versions of the 3CXDesktopApp executable to be distributed on 3CX’s website as well as pushed through updates. The malicious version of the 3CX application is used to sideload malicious .DLL files. These .DLL files...
Richard Tubb: Why should you move to the managed services model?
When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...
Get ready for the 6th annual Global MSP Day
Our favorite time of year is almost here. If you haven’t done so already, it’s time to register for the 6th annual Global MSP Day on June 1st! We initiated Global MSP Day six years ago to recognize MSPs around the world,...
Higher salaries make IT hiring for MSPs more challenging
IT labor is still the most expensive cost any managed service provider (MSP) is going to incur, and a new report suggests those costs will only continue to rise. The report, based on an analysis of 907,000 interview requests involving...
Don’t turn your vacation into a vacation from cybersecurity
During the summer months, many Americans leave their homes and offices for some much-needed R&R. In fact, a new study from The Vacationer shows that 81 percent of adults are planning to take a trip of some sort this summer,...
Why is lead generation for MSPs challenging?
“We had a marketing vendor for six months and we didn’t get a single qualified lead!” “We hired a sales guy, but he didn’t last long.” “Our PPC gets leads but most are just emergency buyers.” MSPs are understandably frustrated...
Lost and hopefully not found (by a hacker)
The combination of people gradually returning to offices and corporate campuses and the proliferation of BYOD (bring your own device) during the pandemic is not only causing headaches for CISOs and MSPs, but it’s also resulting in cybersecurity problems. “We...
Ask an Expert: How can I measure my MSP marketing success?
Q: We are investing more money in our MSP marketing, but we’re looking for ways to track our success. What marketing metrics should we measure? First of all, congratulations! Measuring the effectiveness of your campaigns is a great way to...
Why most MSPs fail at blogging… and how to succeed
If you’re reading this article, then you probably know that blogging is something I’m very passionate about. At the time of writing this, I’ve got five pages of blog post archives to my name here on the SmarterMSP blog alone. I...
Ask an MSP Expert: The 3 pillars of a security-centric approach
In today’s evolving cyberthreat landscape, it is vital for managed service providers (MSPs) to take a security-centric approach to their business. Highlighting the importance of this, but making it even more challenging, is today’s climate of remote workforces, shifting perimeters,...
