Most Discussed Posts

Why MSPs should work smarter – not harder – with their marketing
Not too long ago, I had the opportunity to sit down with one of our new customers at Tech Pro Marketing. We’ve helped countless MSPs use marketing to win new customers over the years, and I was excited to be...

The past is peril for businesses using legacy equipment
When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...

MSP sales journeys must begin with setting sales goals
When most MSPs start out, finding new customers is usually handled by the founder. No one understands the SMB’s IT pains better, and besides, there usually isn’t much cash on hand to put towards sales. However, for some, over time...

Moving from BYOD to BYOO: the opportunities for MSPs
Organisations have long struggled to manage the pivot from the use of employer-provided devices to those being sourced and purchased by the employee. The sheer diversity of devices and the lack of the means to monitor, manage, and secure them...

Q&A: Barracuda’s enhanced offering for email and endpoint protection
Expanding and improving security service offerings has become of critical importance to most MSPs over the last few years. Today, Barracuda is pleased to announce major updates to its security offerings for MSPs to enable its partners to do just...

Five qualities needed to build a ‘World-Class MSP’
‘World-Class MSP’ is a title not many MSPs achieve — and there are a couple of reasons for this. First, being a World-Class MSP isn’t easy. You need to have dedication and discipline to deliver consistent results for your customers....

Tech Time Warp: Stuxnet takes malware to the next level
Today’s action movies and thrillers routinely feature some hacker-type who—armed with a laptop in a chunky military-grade case—can infiltrate the most impenetrable of digital fortresses in a few furious keystrokes. But in the real-life case of Stuxnet, first detected in...

MSPs must watch out for TrickBot
The history of malware is littered with viruses that were created solely to obtain banking information. One of the best known in recent years has been TrickBot, and lately, it has re-emerged with increased intensity. Since at least 2016, TrickBot...