Most Discussed Posts

Ask an MSP Expert: How email continuity can save an SMB customer

Ask an MSP Expert: How email continuity can save an SMB customer

Q: I understand the purpose of email continuity, but what makes it so valuable that my MSP should offer it to our customers? Which types of SMB customers will need email continuity the most? Email continuity is a very valuable...

/ April 25, 2022 / 9 Comments
Smarter MSP's top posts of 2021
Smarter MSP’s top 12 posts of 2021

Smarter MSP’s top 12 posts of 2021

When reflecting on 2021, one thing is for certain: It was not a boring year. From new cybersecurity threats and vulnerabilities identified, to a ramp in digital transformation projects for MSPs, not to mention a continued global pandemic, and much...

/ December 30, 2021 / 9 Comments
Will 2022 be the year of AI in cybersecurity?

Will 2022 be the year of AI in cybersecurity?

A lot of the hype around AI has diminished over the past year as companies struggled to manage their increasingly remote workforces during the pandemic. AI didn’t go away in 2021; it just didn’t grab headlines like the splashy and...

/ December 1, 2021 / 9 Comments
MSPs must follow the data to find the money

MSPs must follow the data to find the money

Savvy managed service providers (MSPs) need to be paying more attention to where data is being processed and analyzed because the pendulum is definitely swinging once again. The bulk of enterprise IT organizations today are in the midst of some...

/ June 17, 2021 / 9 Comments
Why going ‘security-first’ is key

Why going ‘security-first’ is key

It’s a cyberthreat perfect storm. Today’s cyberthreat climate, coupled with businesses’ digital transformation and the increase in the remote workforce, makes taking a ‘security-first’ approach crucial for MSPs to be efficient and effective in managing and securing customers’ networks, data,...

/ April 14, 2020 / 9 Comments
Summer headlines illustrate cybersecurity trends

Summer headlines illustrate cybersecurity trends

Across the United States, school buses are rumbling on their routes, campus playgrounds are full of excited and clambering children, and families are back from refreshing vacations, having pushed normal routines aside, which may include keeping up with the latest...

/ September 8, 2022 / 8 Comments
Why MSPs should work smarter – not harder – with their marketing

Why MSPs should work smarter – not harder – with their marketing

Not too long ago, I had the opportunity to sit down with one of our new customers at Tech Pro Marketing. We’ve helped countless MSPs use marketing to win new customers over the years, and I was excited to be...

/ July 8, 2022 / 8 Comments
The past is peril for businesses using legacy equipment

The past is peril for businesses using legacy equipment

When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...

/ April 7, 2022 / 8 Comments
MSP sales journeys must begin with setting sales goals

MSP sales journeys must begin with setting sales goals

When most MSPs start out, finding new customers is usually handled by the founder. No one understands the SMB’s IT pains better, and besides, there usually isn’t much cash on hand to put towards sales. However, for some, over time...

/ April 4, 2022 / 8 Comments
Moving from BYOD to BYOO: the opportunities for MSPs

Moving from BYOD to BYOO: the opportunities for MSPs

Organisations have long struggled to manage the pivot from the use of employer-provided devices to those being sourced and purchased by the employee. The sheer diversity of devices and the lack of the means to monitor, manage, and secure them...

/ February 7, 2022 / 8 Comments