Expert reflections: Top cybersecurity trends of 2025
As 2025 comes to a close, cybersecurity professionals are taking stock of a year shaped by both familiar threats and rising perils. So, what truly surprised security leaders this year—and what can we learn from it? To find out, I...
The 2025 ITRC Consumer Impact Report: A new era of identity crime
Founded in 1999, the Identity Theft Resource Center (ITRC) is a national nonprofit dedicated to empowering and guiding consumers, victims, businesses and government agencies to minimize risk and mitigate the impact of identity compromise and crime. The ITRC provides free...
Cyberattack targets included MSPs in energy sector
Amazon Web Services (AWS) has issued a stark reminder of just how dangerous and persistent cyberattacks targeting managed service providers (MSPs) can be—especially when those MSPs support critical industries. The cloud provider recently released new findings showing that a series...
AI in 2026: Hype vs. reality
Well, here we are. 2026 has arrived, and chances are you’ve overindulged—not just in food and drink, but in consuming endless “expert” predictions about the year ahead. If you’ve been paying attention, you’ve probably noticed that nearly every forecast has...
Sales & Marketing
If you’re an MSP owner who wants more consistent leads, start here
As someone who’s spent the last 8+ years helping hundreds of MSPs generate leads and book real sales conversations, I hear the same frustration over and over again: “We’re doing some marketing… but leads are inconsistent.” Some months are busy. ...
Why selling managed services feels harder right now (and what to do about it)
Selling IT managed services feels harder today not because demand has disappeared, but because how buyers make decisions has fundamentally changed. MSPs that understand this shift can shorten stalled sales cycles, improve forecast accuracy, and regain momentum without pushing harder....
10 Critical sales hunting skills every high-performing rep has
Great sales hunters can open new opportunities, create pipelines from scratch, and drive consistent growth. Yet many reps labeled as hunters rely on personality instead of the behaviors that actually generate conversations. The real strength of a true hunter is...
Security
Cybersecurity Threat Advisory: DLL sideloading backdoors via LinkedIn messages
A multi‑faceted phishing campaign is using LinkedIn private messages to deliver weaponized payloads that execute through DLL sideloading. The activity involves legitimate‑looking PDFs, a malicious sideloaded DLL, a Python interpreter PE, and decoy archives. Review the recommendations in this Cybersecurity...
Cybersecurity Threat Advisory: Malicious browser extension in ClickFix variant
Security researchers have uncovered an active malvertising campaign abusing a fake ad‑blocking extension that intentionally crashes Google Chrome and Microsoft Edge to trick users into executing malicious commands—a new evolution of the ClickFix technique known as “CrashFix.” Read the Cybersecurity...
Cybersecurity Threat Advisory: Critical DOS vulnerability in Palo Alto Networks
Palo Alto Networks has patched a high‑severity PAN‑OS vulnerability (CVE‑2026‑0227, CVSS 7.7) that allows unauthenticated attackers to disrupt GlobalProtect VPN gateways and portals, potentially forcing affected firewalls into maintenance mode. Review this Cybersecurity Threat Advisory to protect your clients’ systems...
Better Business
Report shows slower MSP contract growth heading into 2026
The latest report from the Information Services Group (ISG) finds that global demand for managed services slowed in the fourth quarter, marking the second consecutive quarter of year-over-year decline in the value of large contracts. Contract growth shows signs of...
3 must-know predictions shaping channel partner success in 2026
As the channel partner and managed services landscape rapidly evolves, staying ahead of industry trends is more crucial than ever. Navigating the challenges and opportunities of 2026 will require MSPs and channel partners to anticipate technological shifts, enhance their offerings,...
Report: Global managed services market to exceed $1 trillion by 2035
A new report from Market Research Future (MRFR) projects that the managed services market in North America will grow at a CAGR of 7.18 percent between 2025 and 2035, reaching $419.7 billion, up from $209.9 billion in 2025. Globally, the...
Tech Insight
Tech Time Warp: Remembering the Brain virus, 40 years later
Revenge is a dish best served … via floppy disk? Forty years ago, two Pakistani brothers proved the floppy disk was a highly effective response to wrongdoing. Reports of the first PC virus, “Brain,” began circulating in January 1986. The...
Tech Time Warp: Happy 40th birthday to the National Center for Supercomputing Applications
Middle age looks good on this week’s Tech Time Warp, the National Center for Supercomputing Applications at the University of Illinois. The National Science Foundation opened NCSA on Jan. 15, 1986, in response to an unsolicited proposal from eight Illinois...
Pioneers in Tech: Sandra Bullock, Academy award winner, actress, producer, internet pioneer
Your socials may have been buzzing in the past few days with an exciting bit of resurfaced news. One of America’s most popular actresses—known for her girl-next-door persona and rise to stardom in the 1990s—is also a pioneer in technology....
