Results for: Ask an MSP Expert

A matter of life and death

A matter of life and death

We recently looked at medical device security and how MSPs can work in the market.  As the IoT grows to include more and more of peoples’ daily lives, it is becoming more important to place some focus on this topic....

/ October 31, 2018
The era of the cloud mafia?

The era of the cloud mafia?

As a third-generation Italian-American growing up in the Midwest, I was used to hearing about the feared Mafia, either in the stories of older relatives or in the misguided attempts at humor by school kids.

/ October 24, 2018
Threat hunting could be very good for managed services providers

Threat hunting could be very good for managed services providers

In their zeal to be seen to be doing more about cybersecurity, vendors are increasingly embedding threat monitoring capabilities within a variety of applications to make it easier to hunt for malware. But even when vendors decide to make threat detection...

/ September 25, 2018
network management
Network Management: In Search of a Few Good GUIs

Network Management: In Search of a Few Good GUIs

Most of the time, interacting with electronic devices is as simple as point and click. In many instances, you don’t even have to think very hard about where to point, thanks to the richly intuitive tools that have evolved out...

/ August 20, 2018
GDPR compliant
GDPR: Surely everyone has dealt with it by now … right?

GDPR: Surely everyone has dealt with it by now … right?

The European Union’s General Data Protection Regulation is a regulation in EU law stipulating how organisations must deal with data to ensure that individuals are protected, and that individuals can more easily determine what data an organisation holds about them. It became...

/ July 11, 2018
managed services model
Richard Tubb: Why should you move to the managed services model?

Richard Tubb: Why should you move to the managed services model?

When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...

/ June 28, 2018 / 11 Comments
Salesforce Marketing Cloud enhancements are all about improving customer experience

Salesforce Marketing Cloud enhancements are all about improving customer experience

Salesforce Connections might not be as big as Dreamforce, but it’s meant to give the Salesforce Marketing Cloud its own special time in the sun. The conference took place in Chicago this week and in many ways felt like Adobe...

/ June 14, 2018
polymorphic malware
Threat Spotlight: Advanced polymorphic malware

Threat Spotlight: Advanced polymorphic malware

Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...

/ June 13, 2018 / 2 Comments
5 Tips for working with the press

5 Tips for working with the press

Before the Internet, blogging, and social media, businesses relied heavily on advertising and public relations to build brand awareness. The joke among marketing leaders to clients was, “You either pray for space or pay for space—or both.” Fast forward from...

/ June 11, 2018
Hollerith tabulator
Tech Time Warp: The First Ethical Hacker

Tech Time Warp: The First Ethical Hacker

These days, the concept of an ethical hacker is so commonplace the profession has its own Certified Ethical Hacker designation, bestowed and governed by the International Council of E-Commerce Consultants. The ethical hackers of the world put their genius to...

/ May 11, 2018