Tag: AI
AI adoption: Challenges and opportunities for MSPs
An expected boon to IT spending driven by investments in artificial intelligence (AI) may take longer to materialize than expected. A UBS survey of over 120 IT executives found that only 11 percent are running an AI application in a...
2025 trends for MSP marketing
It’s that time of year again—the time when we set goals and look forward to what the new year may bring. I’ve been in the managed service provider (MSP) marketing space for a very long time – and I can...
Major 2025 spike in cloud spending bodes well for MSPs
Gartner is forecasting a 21.5 percent increase in spending on public cloud services in 2025. This increase is forecasted based on the investments in artificial intelligence (AI). The market research firm expects cloud spending to reach $723.4 billion, up from $595.7...
Insider threats expected to persist in 2025
SmarterMSP.com recently covered the topic of insider threats, but many experts continue to point to these types of threats as one of the biggest cybersecurity challenges impacting organizations in 2025. The Hacker News, for instance, says: Insider threats are expected...
Ask an MSP Expert: Unlocking the power of AI for marketing
As managed service providers (MSPs) continue to explore the potential of artificial intelligence (AI), many are asking the innovative ways they can integrate AI into their operations. Logan Ochitwa and Andrew Down from Vendasta recently shared valuable insights in a...
It is time for MSPs to embrace agentic artificial intelligence (AI)
I am willing to bet that almost every managed service provider (MSP) will, or at the very least, experiment with agentic AI in 2025. Rapid advances of large language models (LLMs) to probabilistically manage tasks have led IT vendors, IT...
Experts look ahead part 2: Cybersecurity in 2025
Last week, we consulted several cybersecurity experts to gain insights into potential threats that may emerge in 2025. Given the variety of opinions and expertise available, we decided to reach out again this week and compiled an equally diverse and...
Managed data infrastructure services gaining momentum
Data creation and storage are growing exponentially, and more organizations are turning to managed service providers (MSPs) to handle the infrastructure needed to process it. A survey of nearly 200 IT leaders conducted by DataStrike, a provider of managed IT...
Experts look back at 2024’s cybersecurity news
The year 2024 was full of cybersecurity news. It was a year of data breaches, ransomware, the rise of quantum computing, and much more. The only constant was change. As ransomware continued to wreak havoc, according to Security Intelligence, ransomware...
Key strategies for MSPs to improve IoT security
As the number of connected devices continues to rise— with the International Data Corporation (IDC) forecasting over 55 billion by 2025—managed service providers (MSPs) are facing increasing challenges to deliver security at scale. In October, SmarterMSP.com posted an article about...
