Tag: AI

Cybersecurity 2025 trends: Key emerging threats
Welcome to part two of our deep dive into 2025’s cybersecurity landscape. As highlighted in part one of this blog, generative artificial intelligence (GenAI) and supply chain vulnerabilities are at the forefront of cyberthreats. We consulted with other industry experts...

MSPs: AI is your answer to the $12 trillion cyberthreat
One of the most challenging aspects of cybersecurity readiness is establishing robust threat detection capabilities. Cyberattacks are constantly evolving, and criminals are now leveraging tools such as artificial intelligence (AI), third-party attack development tools, and in-depth research on their targets...

MSPs: Building resilience in the midst of uncertainty
Regardless of how business and IT leaders view tariffs as economic policy, one certainty is that nearly every organization, including managed service providers (MSPs), will be affected. Many MSPs and the organizations employing them are already scrambling to purchase everything...

Navigating AI: The do’s and don’ts for MSPs
There is a big problem when discussing artificial intelligence (AI) with a prospect or customer. With AI, and positioning AI, being a relatively new market with a broad coverage, navigating AI positioning without knowing a person’s level of knowledge can...

Threat Spotlight: The good, the bad, and the ‘gray bots’
This edition of the Threat Spotlight focuses on the ‘gray bots’. Bots are automated software programs designed to carry out online activities at scale. There are good bots — such as search engine crawler bots, SEO bots, and customer service...

Navigating the data center capacity challenge for MSPs
A report published by JLL, a provider of commercial real estate and investment management services, reveals that co-location vacancy rates in commercial data center decreased to a record low of 2.6 percent in 2024. At the same time, consumption of...

Ask an MSP Expert: How to generate authentic AI prospecting content
The rise of artificial intelligence (AI) has created challenges for businesses striving to find the right balance between operational efficiency and preserving a personal touch in their communications. Kendra Lee, founder of the KLA Group and a recognized expert in...

A game plan for MSPs to overcome AI objections
Artificial intelligence (AI) is following a standard hype curve. AI started as something that few people really knew about. However, it exploded into public consciousness as large companies like Microsoft, AWS, and Google embedded AI services into their cloud offerings....

MSP opportunity: Tackling the chronic waste of cloud resources
Two reports reveal that most organizations have made little progress in optimizing their cloud infrastructure resource consumption. This gap presents a unique opportunity for managed service providers (MSPs) to address the growing demand for expertise in this area. Insights into...