Tag: AI
Year in review: 2023’s top cybersecurity headlines
This year kept cybersecurity specialists busy and often staying up late. There were plenty of headlines and news stories that cybersecurity experts consider the most consequential of 2023. From significant ransomware attacks, AI-infused malware, state-sponsored mischief, evolving threats, and a...
2024 MSP opportunity: Helping establish AI building-blocks
Just about every organization will be experimenting with artificial intelligence (AI) in the coming year. Many of them will quickly discover that operationalizing AI will require them to get their data management house in order. After all, no matter how...
A look back at the top cybersecurity trends of 2023
December is the time when we pause and reflect on the past year. Keeping with the mantra that the past is a prologue, looking at what occurred may help us understand and prepare for what is coming. This week, we’re...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
Optimism for IT spending in 2024
A survey of 1,000 business leaders in North America and Western Europe conducted by Endava, a provider of managed services, finds a full 81 percent are optimistic about where the economy is heading, with 75 percent planning IT spending and...
Cyberthreat predictions for 2024 from Barracuda’s security frontline
Predicting the future is difficult, but you can anticipate what is likely to happen by looking at how things have evolved over the past year. This year again, Barracuda asked colleagues who work on the security frontline, from XDR and offensive...
Focus on self-service to elevate your MSP business
A modern MSP needs to have several customer-facing employees on their team in today’s business landscape. This may include a sales team that can articulate your business’s value proposition, customer service staff to resolve issues, technicians for customer onboarding, and...
The race to deliver managed generative AI services is on
While there is a massive amount of interest in all things relating to generative artificial intelligence (AI), the number of organizations that have the skills and resources required to fully exploit it remains limited. Under the hood of generative AI...
Becoming a smarter MSP with AI-powered automation
The problem with being a ‘smarter’ MSP is that it may often require investment. For those who don’t have a rainy day fund set aside, it would mean dipping into the revenue to stay competitive and maintain margin, which can...
MSPs must place training bets carefully
There has always been a fine line between when an emerging IT platform creates enough demand for managed services and when it essentially becomes a commodity that most internal IT teams can manage on their own. Timing that transition is...
