Tag: MSP Marketing

Ask An MSP Expert: What are some MSP marketing musts for 2019?

Ask An MSP Expert: What are some MSP marketing musts for 2019?

Q: We recently hired a new marketing team member starting in the New Year. While we’ve done marketing for our IT service business in the past, it’s always been in fits and starts. I want to make sure our new...

/ December 10, 2018
In 2019, make your MSP’s website a lead generator, NOT just an IT services brochure

In 2019, make your MSP’s website a lead generator, NOT just an IT services brochure

Years ago, I worked as an independent computer consultant — back when that was still a pretty novel idea. Computers weren’t ingrained into every small business the way they are now. Not every organization, large and small, was connected to...

/ December 5, 2018 / 1 Comment
How easily are you FOOLED by a rookie in an expert’s costume?

How easily are you FOOLED by a rookie in an expert’s costume?

John Edwards, the psychic medium known for talking to people’s dead relatives, makes millions selling tickets to two-hour events all over the world. At these events, he performs (key word: PERFORMS) his psychic feat to people wanting to believe in...

/ November 30, 2018 / 1 Comment
6 cybersecurity stats for MSPs to share with customers

6 cybersecurity stats for MSPs to share with customers

For MSPs, cyber security is top of mind much more often than it is for your customers. With some SMB customers, it can be a struggle to not only illustrate the importance of this topic, but to explain that security...

/ November 19, 2018
Never offer a free technology audit when pitching MSP services

Never offer a free technology audit when pitching MSP services

As a managed services provider, your “process” is more than just how you provide services to your clients every single day. It’s your key value differentiator — the rock-solid foundation upon which your competitive advantage is formed. Nobody does what...

/ November 7, 2018 / 2 Comments
Eliminating IT services competition through differentiation

Eliminating IT services competition through differentiation

How many times have you lost an opportunity to a competitor? It’s happened to me countless times over the years, and it never feels good. It’s even worse when I’ve invested hours—sometimes way too many—into crafting the perfect proposal, sometimes...

/ November 5, 2018
As an MSP, you can’t just be a marketer. You also need to be a storyteller

As an MSP, you can’t just be a marketer. You also need to be a storyteller

According to a recent study, in the 1970s people were exposed to roughly 500 different ads per day. That was when you took into account television ads, ads you would see reading the newspaper or magazines, and other things of...

/ October 3, 2018
MSP sales and marketing; a little process goes a long way

MSP sales and marketing; a little process goes a long way

All too often, communication between sales and marketing fails — which can lead to missed opportunities. Then the debate begins, are the leads bad or is the rep unskilled? Maybe neither, maybe both. In either case, a defined process and...

/ September 24, 2018
Why marketing your MSP is more proactive than you realize

Why marketing your MSP is more proactive than you realize

If you had to make a list of the best professional athletes of all time, Wayne Gretzky would undoubtedly be right at the top. For those unfamiliar, he wasn’t just the most successful hockey player to ever live. He was one of...

/ August 8, 2018
PR advice for IT service providers: How to make your words matter

PR advice for IT service providers: How to make your words matter

We have all heard the phrase, “It’s not what you say, it’s how you say it.” And the truth is both are equally important. Yet, there’s another question that many ignore, and that’s the why behind the comments we make...

/ August 1, 2018