Tag: MSP tips. business growth
How DevOps savvy is your organization?
The term DevOps has been bandied about for several years now, and while its meaning is open to debate, it’s basically a set of principles that help establish roles for developers and IT to build software in a continuous delivery...
The new normal – being more flexible as an MSP
How do you deal with customers who need variable resources? The ones who, for part of the day, or on a cyclic basis of once per week, month, or quarter, show a spike in usage of CPU, network, or storage...
How MSPs can fight the spiral of commoditization
Each day, a new cloud service or API seemingly comes into play, deeming themselves essential in their particular industry. In the MSP world, RMMs, anti-virus, and backup services have all undergone commoditization. It used to cost thousands to offer a...
Opportunities for MSPs abound as IoT adoption starts to mount
A pair of studies suggest that the Internet of Things (IoT) opportunity for managed service providers (MSP) in the months and years ahead is about to increase, as organizations start to significantly increase their level of investment. A new report...
To grow your MSP business, you need to lead by example
As the owner of a managed service business, do you understand the importance of leading by example? In an previous article, I wrote about why your MSP should eat its own dog food. Of course, this doesn’t mean you should...
Software licensing chaos creates unique opportunity for MSPs
It’s no secret that software licensing models across the IT industry are chaotic. Software providers typically offer a mix of licensing options, spanning everything from subscriptions and usage-based licensing models, to traditional perpetual licenses that enable organizations to continue to...
Smart MSPs follow the data in the age of the cloud
Despite all the momentum cloud computing has enjoyed for the past ten years, around 80 percent of all applications are still running in on-premises IT environments. The trend that managed service providers (MSPs) need to close track is the rate...
MSPs need to make some tough strategic decisions
There’s an old African proverb that notes when elephants fight, it is the grass that suffers. These days in the land of IT, the elephants that are doing the fighting are cloud service providers and manufacturers of traditional IT infrastructure...
High availability – table stakes or competitive advantage?
Cloud computing has been positioned as a means of providing a highly available platform at a low price. This is true, but only to an extent. We have seen that even big platforms, such as AWS and Google Cloud Platform,...
Ask an MSP Expert: How can I grow my business with existing customers?
Q: We are constantly trying to grow our business, but the sales process to win a new customer is time-consuming. How can we grow our business with our existing customers? While it is exciting, acquiring new customers is time-consuming and hard to...
