Tag: MSP

MSPs must place training bets carefully

MSPs must place training bets carefully

There has always been a fine line between when an emerging IT platform creates enough demand for managed services and when it essentially becomes a commodity that most internal IT teams can manage on their own. Timing that transition is...

/ October 3, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: New Microsoft Word vulnerability

Cybersecurity Threat Advisory: New Microsoft Word vulnerability

A new Microsoft Word vulnerability, CVE-2023-36761, was disclosed by Microsoft. This new vulnerability is rated 5.3 by NIST, a medium-level vulnerability but Microsoft has rated this as “Important”. Barracuda MSP recommends reviewing this Cybersecurity Threat Advisory in detail and follow...

/ September 28, 2023
Empathy: The key to unlocking successful customer partnerships

Empathy: The key to unlocking successful customer partnerships

Business partnerships can be structured around several factors—shared opportunities, complementary technologies or customer bases, long-standing personal relationships, or even the sharing of mutual competitors. Trust is critical, of course, but there is another element that is also important when it...

/ September 26, 2023 / 9 Comments
Webinar: “Uplevel Your MSP Business” with Barracuda MSP

Webinar: “Uplevel Your MSP Business” with Barracuda MSP

The turbulent cyberthreat landscape has many MSPs rethinking their strategies when it comes to cybersecurity. And in turn, this affects how they uplevel their MSP businesses. So, what can you do? Well, smart MSPs, such as MJ Flood, look for...

/ September 21, 2023
Pushing the ‘M’ in MSP

Pushing the ‘M’ in MSP

At times, it is easy to forget what the actuality of being an MSP is. The provision of one or more services as described in the contract is apparent – and this should be conducted in a way that makes...

/ August 31, 2023
What happened to the disruptive start-ups?

What happened to the disruptive start-ups?

As we go through the different generations of technology, various bandwagons have come and gone. Companies starting up with ‘e’ added at the beginning of their name and ‘.com’ added at the end, to name a few, are hard to...

/ August 16, 2023
Tip Tuesday: Optimizing multi-cloud network management

Tip Tuesday: Optimizing multi-cloud network management

Multi-cloud strategies are quickly becoming the norm for businesses today. Managed service providers (MSPs) offering cloud-based services can benefit from these architectures more than most, as their scalability and reliability create convenience for end users. However, managing multi-cloud networks can...

/ August 15, 2023
PricewaterhouseCoopers International Limited (PwC)
PwC report highlights the need for managed services to evolve rapidly

PwC report highlights the need for managed services to evolve rapidly

PricewaterhouseCoopers International Limited (PwC) has published a report based on a survey of more than 2,000 business leaders that finds the top 20 percent of high-performing organizations in terms of profit margin, and revenue growth are 4.2 times more likely...

/ August 1, 2023
The Automation Advantage: Driving success for your MSP business

The Automation Advantage: Driving success for your MSP business

Throughout the past year, I’ve emphasized the significant role automation will play in redefining managed service providers (MSPs) and their business models. Considering these imminent changes, the recurring question I encounter in our industry is, “What should I do now?”...

/ July 19, 2023
Tip Tuesday: Leverage generative AI to improve efficiency

Tip Tuesday: Leverage generative AI to improve efficiency

Managed service providers (MSPs) have much to oversee for companies that aren’t even theirs. Day-to-day tasks can become tedious and overwhelming. Even though businesses are finding every excuse to incorporate artificial intelligence (AI), it’s not a signal that they are...

/ July 18, 2023