Tag: MSP

Survey finds SMBs that lack incident management may not survive ransomware

Survey finds SMBs that lack incident management may not survive ransomware

A survey of 1,200 small to medium-sized businesses (SMBs) finds nearly half would not survive a ransomware attack that caused their data to become inaccessible for three days, while 75 percent said they expect they might survive anywhere from three...

/ April 20, 2022
Ask an MSP Expert: How can I stay ahead with social media?

Ask an MSP Expert: How can I stay ahead with social media?

It’s no secret that businesses continue to utilize social media more and more each day. With the consistent rise of consumer social media usage, why wouldn’t they? Whether they are writing reviews, reaching out for customer service, purchasing products, or...

/ April 15, 2022
MSPs have a vested security interest in driving infrastructure upgrades

MSPs have a vested security interest in driving infrastructure upgrades

A survey of 1,406 individuals in the U.S., Europe, Middle East, Africa, and Latin America, who influence their organization’s information technology (IT) decision-making regarding investment in security technologies and infrastructure, finds nearly two-thirds (64 percent) are more likely to purchase...

/ April 13, 2022
SMB cybersecurity confidence creates a challenge for MSPs

SMB cybersecurity confidence creates a challenge for MSPs

A survey of 600 SMBs (small-to-medium businesses) with revenue between $1 to $40 million, conducted by Provident Bank, finds that about half of the respondents believe their organization is fully prepared for a cyberattack. An equal percentage of respondents, however,...

/ April 8, 2022
The past is peril for businesses using legacy equipment

The past is peril for businesses using legacy equipment

When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...

/ April 7, 2022 / 8 Comments
An overlooked way to boost MSP proposal acceptance rates

An overlooked way to boost MSP proposal acceptance rates

To improve their MSPs profitability, most firm leaders focus either on increasing sales volume or reducing fixed costs. Sadly, a one percent of sales volume increase adds only 3.2 percent, and a one percent fixed cost reduction adds only 2.3...

/ April 5, 2022 / 1 Comment
MSP sales journeys must begin with setting sales goals

MSP sales journeys must begin with setting sales goals

When most MSPs start out, finding new customers is usually handled by the founder. No one understands the SMB’s IT pains better, and besides, there usually isn’t much cash on hand to put towards sales. However, for some, over time...

/ April 4, 2022 / 8 Comments
IT spending patterns are starting to shift back to normal

IT spending patterns are starting to shift back to normal

It appears that more organizations are looking for some relief as a spate of IT spending growth from the start of the COVID-19 pandemic begins to kick in. A survey of 1,000 IT decision-makers in the U.S. and UK conducted...

/ March 31, 2022
Cloud skills crisis creates major opportunity for MSPs

Cloud skills crisis creates major opportunity for MSPs

A survey of 610 IT business leaders in North America and Europe conducted by IDC on behalf of Cloudreach, an arm of Atos that focuses on cloud services and Amazon Web Services (AWS), finds 70 percent of respondents view their...

/ March 25, 2022
Preparing for a state-sponsored attack

Preparing for a state-sponsored attack

As the conflict in Ukraine drags on, some experts fear that the chance of cybersecurity-related incidents will only increase in the USA. Managed Service Providers (MSPs) are well-positioned as the guardians at the gate for many companies and should play...

/ March 24, 2022 / 5 Comments