Tag: MSP
Are you portraying yourself as a strategic partner?
Being an MSP has changed markedly over the years. In the early days (going back as far as being an application service provider or ASP), it was a given that most of the business would come from a web search....
Time to celebrate Global MSP Day 2022
The environment has changed significantly in the past two years for businesses and managed service providers (MSPs) alike. While businesses embraced digitalization and fast-tracked their cloud adoption, it has created new opportunities, and challenges for MSPs. Recognizing the ever-evolving MSP landscape,...
Survey finds SMBs that lack incident management may not survive ransomware
A survey of 1,200 small to medium-sized businesses (SMBs) finds nearly half would not survive a ransomware attack that caused their data to become inaccessible for three days, while 75 percent said they expect they might survive anywhere from three...
Ask an MSP Expert: How can I stay ahead with social media?
It’s no secret that businesses continue to utilize social media more and more each day. With the consistent rise of consumer social media usage, why wouldn’t they? Whether they are writing reviews, reaching out for customer service, purchasing products, or...
MSPs have a vested security interest in driving infrastructure upgrades
A survey of 1,406 individuals in the U.S., Europe, Middle East, Africa, and Latin America, who influence their organization’s information technology (IT) decision-making regarding investment in security technologies and infrastructure, finds nearly two-thirds (64 percent) are more likely to purchase...
SMB cybersecurity confidence creates a challenge for MSPs
A survey of 600 SMBs (small-to-medium businesses) with revenue between $1 to $40 million, conducted by Provident Bank, finds that about half of the respondents believe their organization is fully prepared for a cyberattack. An equal percentage of respondents, however,...
The past is peril for businesses using legacy equipment
When it comes to technology, IT organizations are focused on the newest, fastest, and safest. But, for the rest of us, it is often a different story. According to a recent eFax study, there are 43 million fax machines still...
An overlooked way to boost MSP proposal acceptance rates
To improve their MSPs profitability, most firm leaders focus either on increasing sales volume or reducing fixed costs. Sadly, a one percent of sales volume increase adds only 3.2 percent, and a one percent fixed cost reduction adds only 2.3...
MSP sales journeys must begin with setting sales goals
When most MSPs start out, finding new customers is usually handled by the founder. No one understands the SMB’s IT pains better, and besides, there usually isn’t much cash on hand to put towards sales. However, for some, over time...
IT spending patterns are starting to shift back to normal
It appears that more organizations are looking for some relief as a spate of IT spending growth from the start of the COVID-19 pandemic begins to kick in. A survey of 1,000 IT decision-makers in the U.S. and UK conducted...
