Tag: MSPs

Survey finds organizations looking to MSPs for AI cybersecurity expertise
A survey of over 3,880 business and technology leaders conducted by PwC finds that artificial intelligence (AI) is now the top cybersecurity technology that organizations are looking to managed service providers (MSPs) to help implement. According to the survey, 38...

Stop AI-driven attacks: Why MSPs can’t afford to sell email security without XDR
Email protection and extended detection and response (XDR) are rapidly becoming a foundational pairing for modern cybersecurity, empowering organizations to proactively counter sophisticated threats, maximize their security ROI and streamline operations in a complex digital landscape. As cybercriminals embrace advanced...

Ask an MSP Expert: Lead scoring and AI tips for growth
Whether you’re just beginning to explore artificial intelligence (AI) or looking for ways to leverage tools like ChatGPT to elevate your sales and marketing strategy, you’re not alone. Many managed service providers (MSPs) are asking the same questions. In this...

AI, identity, and action: What MSPs must prioritize this Cybersecurity Awareness Month
This October marks the 22nd annual Cybersecurity Awareness Month, a campaign co-led by the Cybersecurity and Infrastructure Security Agency (CISA) and the National Cybersecurity Alliance. This year’s theme, “Building a Cyber Strong America,” coincides with the sponsoring agency – CISA...

Rise of AI drives increased demand for data management expertise
A pair of surveys suggest that when it comes to artificial intelligence (AI) the biggest winners just might be managed service providers (MSPs) that have much needed data management expertise. The first survey of over 830 senior data and analytics...

AI expectations vs reality: What MSPs need to know
While artificial intelligence (AI) is undoubtedly on its way to becoming transformative in the marketplace, many expectations surrounding it are, at best, exaggerated. AI-washing is now big business. Many vendors are simply rebranding their existing portfolios with AI messaging to...

MSPs are redefining supply chain defense
As a journalist covering the cybersecurity business landscape, I’ve closely followed the growing impact of supply chain attacks throughout 2025. These incidents continue to escalate in frequency and complexity, affecting organizations of all sizes across industries. This two-part series brings...

Survey: Skills shortage crisis bodes well for MSPs
A survey of over 200 enterprise chief information officers (CIOs) conducted by the Futurum Group finds nearly three quarters (72 percent) of IT leaders identify talent acquisition and retention as the top challenge, followed by cybersecurity (49 percent) in a...

Ask an MSP Expert: Position your MSP to win buyers
Let’s face it: the managed service provider (MSP) space is more competitive than ever. Buyers are more informed, expectations are higher, and the old ways of selling just don’t cut it anymore. If you’re still leading with technical specs and...

Unseen, unpatched, unprotected: The IoT threat MSPs can’t ignore
Since its inception, the Internet of Things (IoT) has kept cybersecurity specialists up at night. As the world becomes increasingly connected, the nature of the IoT security threats has evolved. The statistics paint a sobering picture of our connected future:...