Tag: MSPs
Your flight plan for MSP Success: Knowing your audience and value proposition
For managed service providers (MSPs) striving to grow and stand out in a competitive market, a clear and actionable marketing strategy is essential. Much like preparing for a successful flight, knowing your audience and defining your unique value proposition are...
The rise of AI PCs: A new endpoint MSPs will soon encounter
Managed service providers (MSPs) in the age of artificial intelligence (AI) will soon see a different type of endpoint, known as AI PCs, on the networks they manage. AI PCs simplify the process of building AI models and running inference...
MSPs: Bridging the cybersecurity talent gap
In a 2023 paper, the National Institute of Standards and Technology (NIST) found that 1,129,659 people were employed in cybersecurity in the U.S. workforce. However, there were over 660,000 openings, a cybersecurity talent gap that experts say has only widened...
Managed services blueprint help provide peace of mind
When a customer cancels their managed services contract with a provider, it’s often due to a misunderstanding of the agreed-upon service level. Many customers make assumptions in this area, and what’s more troubling is that the contract rarely defines the...
MSPs to the rescue: Defending against the human threat
The human threat is often the biggest risk to an organization, whether through malicious actions or—more commonly—accidental activities. Since the COVID-19 pandemic increased remote work, accidental end-user security issues have risen, with many organizations lacking the resources to address these...
An MSP opportunity: Navigating growing connectivity in healthcare
The healthcare vertical appeals to managed service providers (MSPs) as connectivity within this already connected industry continues to grow. According to Precedence Research, the global IoT medical devices market was valued at $106 billion USD in 2025 and is projected to...
XDR: Your cybersecurity wingman
As cybercrime continues to rise, the need for automation in cybersecurity has become clear. IT security experts often lack the expertise, headcount, and time to manage the increasing number of alerts and potential threats effectively. For managed service providers (MSPs)...
Positive outlook for managed services spending in 2025
Selling managed services to larger enterprises is distinctly different from selling them to smaller organizations. However, tracking the amount of spending specifically allocated to managed services by larger organizations does serve as a barometer to track overall expectations. For instance,...
Tip Tuesday: Improve cash flow with effective billing practices
If you’ve been a managed service provider (MSP) for a while, you’ve likely encountered demanding customers and overdue accounts. While there’s no foolproof way to completely resolve this challenge, improving your billing practices can help reduce the issue. Continue reading...
MSP Training: How often and what kind?
According to Barracuda Network’s Evolving Landscape of the MSP 2024 report, 38 percent of managed service providers (MSPs) offer security awareness training (SAT). However, experts say that the percentage should be much higher because of the high return on investment...
