Tag: MSPs
CISA looks to rally RMM community to improve MSP security
The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is now focusing on fixing systematic risks in the remote monitoring and management (RMM) tools that most managed service providers (MSPs) employ. The agency, as part of a Joint Cyber Defense Collaborative...
Whiffy Recon highlights geolocation vulnerabilities
Geolocation devices are great for keeping tabs on your teenagers or finding the quickest route to the campsite. However, geolocation technology is increasingly a weapon wielded by cybercriminals, and protecting against its use is problematic. Why are geolocation devices a...
MSPs need to be prepared for summer disasters
We have reached the middle of August and are on the cusp of peak hurricane season. But we don’t need a disastrous hurricane to hit the United States for cybercriminals to stalk their victims. The U.S. has already had its...
Cybersecurity Threat Advisory: Global ransomware campaign targeting MSPs
In the latest Cybersecurity Threat Advisory, we discuss The Play Ransomware Group, also known as PlayCrypt, who are currently waging a global cyberattack campaign against multiple managed service providers (MSPs). Their primary targets are midsize businesses in sectors like finance,...
DaaS market is finally coming of age
It’s been a long time coming, but it appears that the desktop-as-a-service (DaaS) method for managing IT is finally gaining significant traction. A report from Custom Market Insights values the DaaS market at $6.2 billion in 2023, with a compound...
First NIST update in a decade: What MSPs need to know
Managed service providers (MSPs), chief information security officers (CISOs), and IT professionals have long relied on the National Institute of Standards and Technology (NIST) for roadmaps and best practices in cybersecurity. The NIST framework was first released in 2013. Still,...
Ten essential sales hunting skills for MSPs
Sales hunting is a critical role for managed service providers (MSPs). The first sales role most MSPs hire is an appointment setter or an outside salesperson whose primary responsibility will be prospecting for new clients. Before you hire, it’s important...
Insider threats continue to raise concerns
Much of the attention in cybersecurity has focused on overseas threats, such as the war in Ukraine and other robust cybercriminal activities in China and Iran. However, data shows that sometimes the most significant danger isn’t from some faraway hacker...
ATOs are on the rise, and MSPs can help
Recently, a catering company owner in Kettering, Ohio started receiving odd emails: a package she ordered from Amazon had been delivered, but she couldn’t remember ordering anything. Following the Amazon incident, she received an email notifying her that her life insurance premiums...