Tag: MSPs

CISA looks to rally RMM community to improve MSP security

CISA looks to rally RMM community to improve MSP security

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) is now focusing on fixing systematic risks in the remote monitoring and management (RMM) tools that most managed service providers (MSPs) employ. The agency, as part of a Joint Cyber Defense Collaborative...

/ September 6, 2023
Whiffy Recon geolocation
Whiffy Recon highlights geolocation vulnerabilities

Whiffy Recon highlights geolocation vulnerabilities

Geolocation devices are great for keeping tabs on your teenagers or finding the quickest route to the campsite. However, geolocation technology is increasingly a weapon wielded by cybercriminals, and protecting against its use is problematic. Why are geolocation devices a...

/ August 30, 2023
MSPs need to be prepared for summer disasters

MSPs need to be prepared for summer disasters

We have reached the middle of August and are on the cusp of peak hurricane season. But we don’t need a disastrous hurricane to hit the United States for cybercriminals to stalk their victims. The U.S. has already had its...

/ August 24, 2023
Cybersecurity Threat Advisory
Cybersecurity Threat Advisory: Global ransomware campaign targeting MSPs

Cybersecurity Threat Advisory: Global ransomware campaign targeting MSPs

In the latest Cybersecurity Threat Advisory, we discuss The Play Ransomware Group, also known as PlayCrypt, who are currently waging a global cyberattack campaign against multiple managed service providers (MSPs). Their primary targets are midsize businesses in sectors like finance,...

/ August 24, 2023
DaaS market is finally coming of age

DaaS market is finally coming of age

It’s been a long time coming, but it appears that the desktop-as-a-service (DaaS) method for managing IT is finally gaining significant traction. A report from Custom Market Insights values the DaaS market at $6.2 billion in 2023, with a compound...

/ August 22, 2023
First NIST update in a decade: What MSPs need to know

First NIST update in a decade: What MSPs need to know

Managed service providers (MSPs), chief information security officers (CISOs), and IT professionals have long relied on the National Institute of Standards and Technology (NIST) for roadmaps and best practices in cybersecurity. The NIST framework was first released in 2013. Still,...

/ August 17, 2023
10 Hunter Sales Skills for MSPs
Ten essential sales hunting skills for MSPs

Ten essential sales hunting skills for MSPs

Sales hunting is a critical role for managed service providers (MSPs). The first sales role most MSPs hire is an appointment setter or an outside salesperson whose primary responsibility will be prospecting for new clients. Before you hire, it’s important...

/ August 10, 2023
Insider threats continue to raise concerns

Insider threats continue to raise concerns

Much of the attention in cybersecurity has focused on overseas threats, such as the war in Ukraine and other robust cybercriminal activities in China and Iran. However, data shows that sometimes the most significant danger isn’t from some faraway hacker...

/ August 9, 2023
What today’s customers expect from their MSPs

What today’s customers expect from their MSPs

For managed services providers (MSPs) to stay competitive, they must anticipate their customers’ needs. This may have been a little easier in the past because there were standard sets of services and capabilities that many clients were looking for when...

/ July 31, 2023