Tag: MSPs
Tip Tuesday: Leverage big data analytics for MSP growth
As managed service providers (MSPs), you know that the customer experience is everything. You must improve your services and anticipate relevant market trends to demonstrate your value. This is where big data analytics can help you identify service gaps and...
A look back at the top cybersecurity trends of 2023
December is the time when we pause and reflect on the past year. Keeping with the mantra that the past is a prologue, looking at what occurred may help us understand and prepare for what is coming. This week, we’re...
AI is on track to transform managed services in 2024
Artificial intelligence is all the rage these days, but many managed service providers (MSPs) have been making use of it in some capacity for years. The main difference is with the rise of generative AI. It’s now becoming possible to...
HHS offers additional guidance to MSPs
An increasing number of MSPs are finding profitability in specialization. Some niche MSPs specialize in manufacturing clients, others with accounting firms, and others find plenty of work in education and healthcare. Of course, plenty of MSPs still carry a variety...
Optimism for IT spending in 2024
A survey of 1,000 business leaders in North America and Western Europe conducted by Endava, a provider of managed services, finds a full 81 percent are optimistic about where the economy is heading, with 75 percent planning IT spending and...
Surge in IoT devices will generate MSP opportunities
There will be more than 490 million roaming connections for low-power Internet of Things (IoT) devices by 2028, according to a study published by Juniper Research. Today, there are approximately 90 million of these types of IoT devices. Juniper Research...
Ask an MSP Expert: How do seasoned MSPs outsmart threats?
In this edition of Ask an MSP Expert, we look at how with the ever-evolving cybersecurity landscape, managed service providers (MSPs) must be vigilant. This includes ensuring their managed security service offerings are up to the task of protecting their...
High demand for managed cloud services bodes well for MSPs
A survey of 500 IT decision-makers from North America, the United Kingdom, Benelux, and Australia finds that 93 percent plan to prioritize investing in cloud-managed services in the next 12 months, with respondents claiming cloud-managed services could increase productivity by...