Month: February 2019
Data center modernization is top issue for IT organizations
There’s an old saying that posits the key to success is to discover where a customer’s pain points are and solve that problem. A survey of 218 IT professionals published this week by the research firm Futuriom suggests that the...
Have businesses learned their lesson from the Target breach?
This month marks five years since Target announced the data breach that exposed 70 million customers’ credit card numbers and banking information.
Leave things better than you find them
My mom and dad weren’t big campers. In fact, my mom never went along on a family camping adventure, preferring instead to let my older brother and me suffer the consequences of my dad’s questionable planning. Fortunately, my dad braved...
What Managed Workplace’s acquisition means for MSPs
As you may have heard, Barracuda has acquired the Managed Workplace remote monitoring and management product line from Avast. The transaction, which is very exciting for us here at Barracuda MSP, also featured a reseller agreement for Barracuda to offer...
As SaaS usage increases, managing it is a challenge
Software-as-a-Service has many advantages for organizations. From a management perspective, it takes care of itself. The software updates automatically behind the scenes, as often as needed. Users don’t have to wait months or even years to take advantage of the...
AWS follows Microsoft’s lead in raising the partner bar for MSPs
Whenever any IT product or service starts to become widely accessible at too low of a price, it’s usually not long before IT vendors look to constrain the number of routes to market to ensure profitability. After nearly a decade...
MSPs need to deliver better employee training due to the rise of spear phishing
For businesses and the MSPs that serve them, achieving effective IT security requires a strategy with several layers of defense. To thwart potential breaches, most organizations understand that – at a minimum – endpoint access should be tightly controlled, data...
Ask an MSP Expert: Is 24/7 monitoring necessary for MSPs?
Q: I’m the President of a small MSP in Wisconsin and I’m proud of our customer-service and problem-solving skills. However, my last tech goes home for the night at 11 p.m. and if a customer’s servers crash after that point,...
Tech Time Warp: Windows Refund Day, 20 years later
It is a universally acknowledged truth that Linux users are not Microsoft fans. At no time was this more apparent than on Feb. 15, 1999, when approximately 100 Linux users stormed Microsoft’s Silicon Valley offices in Foster City, California to...
How savvy MSPs can overcome internal IT team objections
Managed service providers (MSPs) regularly encounter internal IT teams that are firmly convinced they can provide any IT service better and at a lower cost. The cost comparison usually doesn’t include the true fully-loaded cost of hiring a full-time employee...
