Month: February 2019
Business agreements: what MSPs should know
It’s not a good idea to operate your MSP without having a business agreement in place. If you’ve been working with clients without the right protections in place, today’s the day you should start requiring clients to agree to legal...
Can sandboxing protect your client’s business?
When one thinks of a sandbox, what comes to mind are idyllic images of kids playing with buckets, shovels, and miniature-bulldozers on a pleasant summer day. A solid sandbox is a way to contain the kids to a safe area,...
Coming to terms with offering managed security services
Cybersecurity has increasingly become table stakes for not just new projects, but also retroactively existing ones. Many managed service providers (MSPs) are now being required by customers to layer additional cybersecurity services on top of both new equipment and a...
Https means you are safe, right?
When it comes to website security, many believe that when you enter your private info, the only way to be reasonably assured that it really is the actual website — and not a spoof — is to look for https....
Tech Time Warp: The one with Anna Kournikova
Think before you click. It’s a mantra that could have stopped so many email viruses in their tracks. After all, if it sounds too good to be true, it probably is — and that was the case with the Anna...
Your MSP doesn’t need to be the end-all be-all
As an MSP, you probably have your deep area or areas of expertise that you are rightly proud of. If you provide managed security services, then you understand security. If you provide ERP, then you will be proud of your...
Use the power of APIs to give your customers advanced tools
Back in the day if you wanted to build an application from scratch for a client, it took a broad skill set and considerable investment. If it was too hard to do, you might have just punted or recommended a...
Digital business transformation drives IT modernization opportunities
Rising investments in digital business transformation initiatives are starting to deliver some surprising dividends for IT services providers in the form of modernization opportunities. Spiceworks, on behalf of CenturyLink a provider of telecommunications and managed services, recently conducted a survey...
Is two-factor authentication enough? Not without education, experts say
For what seems like a decade or more, two-factor authentication has been the gold standard of cybersecurity. We’re all used to it by now, and it’s one of the most used tools. You don’t build a robust defense without two-factor...
Selling managed services to the modern small business owner
I recently took on a client who fits the description of an “old school” MSP business owner – someone who has been in this industry for years and has seen the landscape shift around them time and again. This particular...
