Month: December 2019

MSP metric: Profit and loss by contract

MSP metric: Profit and loss by contract

When our managed services company made the commitment to growing the business and stabilizing our profit margins, we knew that we were going to have to leave some customers behind. This is one of the most difficult things to do,...

/ December 31, 2019
Can your MSP benefit from podcasting?

Can your MSP benefit from podcasting?

Remember when videos were the next big thing? Videos were on every platform you logged on to; Facebook, LinkedIn, Twitter, even Pinterest. Eventually, every business was using video as a form of marketing content. Companies using video were no longer...

/ December 31, 2019
Channel Chat: How MSPs can develop their brand in 2020

Channel Chat: How MSPs can develop their brand in 2020

Each new year represents an opportunity to reflect on the past and find opportunities for improvement. This is no different for MSPs and their branding. 2020 offers a chance for MSPs to refresh their brand development. To find out the...

/ December 30, 2019
Tech Time Warp: Father Christmas worm visits NASA

Tech Time Warp: Father Christmas worm visits NASA

Even hackers get into the holiday spirit. The Santy worm brought unwelcome gifts in December 2004, and the CHRISTMA EXEC brought a charming ASCII tree to screens in 1987. On December 22, 1988, the Father Christmas worm traveled to NASA...

/ December 27, 2019
Some IT trends you should be thinking about to stay relevant in 2020

Some IT trends you should be thinking about to stay relevant in 2020

As I sit down to craft my last blog post of the year, it only seems appropriate to look towards 2020 and beyond. Many smart MSPs are also taking this time to assess what they can do to help their...

/ December 26, 2019
The top 5 cybersecurity takeaways from 2019

The top 5 cybersecurity takeaways from 2019

The eggnog is freshly made, the presents are wrapped, and holiday cheer is here. Meanwhile, the MSP maintaining the North Pole network has been busy keeping the servers from crashing and hackers from breaching the wish lists. So now is...

/ December 25, 2019
Here’s why you don’t need a new website for your MSP business in 2020

Here’s why you don’t need a new website for your MSP business in 2020

Last year, I wrote an article about what you need to know to make your MSP website generate more leads in 2019 and I’m still receiving feedback. I always love when I’m able to start a conversation like that, but...

/ December 24, 2019
Ask an MSP Expert: How can I explain new cyberthreats to my customers?

Ask an MSP Expert: How can I explain new cyberthreats to my customers?

Q: We often have a hard time explaining new cyberthreats to customers. What tips do you have for helping us be more effective in this area? As security solutions have become more robust, cybercriminals have been forced to adapt their...

/ December 23, 2019
Tech Time Warp: Why Perl — the “duct tape of the internet” — was such a gem

Tech Time Warp: Why Perl — the “duct tape of the internet” — was such a gem

The programming language Perl ended up becoming the backbone of Yahoo and a million other websites, but when Larry Wall released Perl 1.0 for machines running the UNIX operating system December 18, 1987, he was simply sharing his personal code...

/ December 20, 2019
MSPs need to get in the blockchain game

MSPs need to get in the blockchain game

Blockchain burst onto the scene in a big way over the past decade. It propelled cryptocurrencies to new heights and spawned a whole new class of cybercriminals, with cryptojacking. However, blockchain’s long-hyped benefits to MSPs have been uneven and slow...

/ December 19, 2019