Month: April 2023
Beware! USB drop attacks persist
MSPs have a pile of challenges when it comes to defending clients from cyber threats, but sometimes little can be done when physical and human elements are involved. One of the oldest “tricks” in the hackers’ arsenal is the “USB...
New MSP program: Intel Connectivity Analytics
It’s about to become simpler for managed service providers (MSPs) to diagnose wireless connectivity issues thanks to a connectivity analytics program launched by Intel. MSPs that sign up to participate in the Intel Connectivity Analytics program can remotely use software...
Pioneers in Tech: Taher Elgamal, father of SSL
Since 2017, April has been recognized as Arab American Heritage Month, with the Biden administration recognizing the heritage month for the first time at the federal level in 2022. Chances are you have purchased something online in the past week....
This is the #1 reason lead generation doesn’t work
The number one reason b2b lead generation doesn’t work is not what you think. As a business owner, you want to get more leads from your email campaigns, events and webinars, SEO, and Google Ads. That’s to be expected. You’re investing time and resources. You’re planning your...
The double-edged sword of AI-chatbots
Why should an organization use an MSP? According to Google Bard, an experimental Google chatbot that is powered by the LaMDA large language model, there are many reasons why an organization should utilize an MSP. Here are a few of...
MSPs can fill the data management skills gap created by AI
With the rise of artificial intelligence, an appreciation of the business value of data is now finally starting to increase. A global survey of 4,777 C-level executives and directors conducted by Accenture finds 90 percent of executives believe data is...
Software Bill of Materials (SBOMs) are becoming a cybersecurity staple
While the Software Bill of Materials (SBOM) has been a part of the cybersecurity vocabulary for some time, its importance has grown, especially in terms of its significance as part of routine cybersecurity workflows. CISA has thrown its weight behind...
Tech Time Warp: Smelling a RAT in Graybird
This week’s Tech Time Warp is one of the most insidious forms of malware: the remote access Trojan, or RAT. While other viruses brick your machine or spam your email contacts, a RAT lurks in the background, quietly stealing passwords...
How marketing conferences can dramatically improve your MSP’s marketing knowledge
If you speak to any Managed Service Provider (MSP) or IT Solution Provider, and ask them about their marketing, you will typically see and hear an uncomfortable response. With some exceptions, most IT businesses find marketing to be a challenge....
Ask an MSP Expert: How to attract new clients during an economic downturn
As the economy starts to slow down, managed service providers (MSPs) may begin to feel its effect in maintaining their sales, let alone trying to grow. The slowing of the economy also means a tougher market, however, with the right...
