Category: Better Business

What Managed Workplace’s acquisition means for MSPs

What Managed Workplace’s acquisition means for MSPs

As you may have heard, Barracuda has acquired the Managed Workplace remote monitoring and management product line from Avast. The transaction, which is very exciting for us here at Barracuda MSP, also featured a reseller agreement for Barracuda to offer...

/ February 19, 2019
AWS follows Microsoft’s lead in raising the partner bar for MSPs

AWS follows Microsoft’s lead in raising the partner bar for MSPs

Whenever any IT product or service starts to become widely accessible at too low of a price, it’s usually not long before IT vendors look to constrain the number of routes to market to ensure profitability. After nearly a decade...

/ February 19, 2019
How savvy MSPs can overcome internal IT team objections

How savvy MSPs can overcome internal IT team objections

Managed service providers (MSPs) regularly encounter internal IT teams that are firmly convinced they can provide any IT service better and at a lower cost. The cost comparison usually doesn’t include the true fully-loaded cost of hiring a full-time employee...

/ February 14, 2019 / 2 Comments
Business agreements: what MSPs should know

Business agreements: what MSPs should know

It’s not a good idea to operate your MSP without having a business agreement in place. If you’ve been working with clients without the right protections in place, today’s the day you should start requiring clients to agree to legal...

/ February 13, 2019
Feeling burnt out or looking for a way to take your business to the next level?

Feeling burnt out or looking for a way to take your business to the next level?

Many business owners and professionals spend a lot of their time on self-development, networking, and building partnerships to support business growth. To run and grow a business takes massive amounts of time, energy, and focus.

/ February 4, 2019
Tight market for IT labor hampers MSP expansion plans

Tight market for IT labor hampers MSP expansion plans

The single biggest inhibitor of growth for most managed service providers is staffing. Without access to additional talent, MSPs not only find it challenging to extend the size and scope of the existing services they offer, it becomes next to...

/ January 31, 2019
OK – you’re an MSP. Now what?

OK – you’re an MSP. Now what?

MSPs have varied prospect bases. Some focus on servicing large enterprises where the effective decision maker is a technical person or group. But for the many MSPs that target small and medium enterprises (SMEs), there is often a completely different...

/ January 16, 2019 / 2 Comments
Retail sector emerges as a larger opportunity for MSPs

Retail sector emerges as a larger opportunity for MSPs

Many managed service providers (MSPs) initially got their start by providing support for point-of-sale (PoS) systems and digital signage deployed in retail outlets that are difficult for internal IT organizations short on staff to support. As IT continues to evolve...

/ January 15, 2019
3 leadership books every MSP should read

3 leadership books every MSP should read

An integral aspect of any business is looking for new ways and ideas on how to improve your business practices from within. If your MSP can accomplish this, every area of the business will benefit — from customer satisfaction to...

/ January 14, 2019 / 1 Comment
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How to Package Your Managed Services Offering

How to Package Your Managed Services Offering

Our friend Gary Pica once said that building a successful managed service offering, is like baking the perfect chocolate cake. You don’t go into a bakery looking for ingredients, you go into a bakery looking for the final finished product...

/ January 9, 2019