Category: Sales & Marketing

msp marketing success
5 Critical behaviors of successful managed IT services companies

5 Critical behaviors of successful managed IT services companies

Yes, it’s true. There are managed IT services companies out there that understand the critical importance marketing and sales play in the success of their business. Regardless of their size, these IT service companies have transitioned from being a technology-focused...

/ February 15, 2017 / 1 Comment
msp marketing budget
MSP marketing budgeting and planning: Your nightmare and your friend

MSP marketing budgeting and planning: Your nightmare and your friend

Why worry about MSP marketing budgeting and planning? Well, things are changing fast in the IT channel. The industry itself is in a constant state of flux. Mergers and acquisitions abound, and giant competitors like Amazon are entering the MSP...

/ January 11, 2017
marketing robin robins
Robin Robins: Marketing not working? Read this…

Robin Robins: Marketing not working? Read this…

Before you try to implement any new marketing campaigns, I thought I would give you a brief refresher on REALITY so you can better appreciate the difficulty of the task of acquiring new customers. You are GROSSLY IGNORANT to expect...

/ November 30, 2016
lifecycle marketing
Stuart Crawford: Why every managed service provider needs a lifecycle

Stuart Crawford: Why every managed service provider needs a lifecycle

Marketing continues to be the Achilles’ heel of many managed service providers. Chalk it up to improper investments in marketing efforts. Or perhaps it’s simply a case of not having the right education. As a long-time marketing professional, I believe...

/ November 30, 2016
3 Things you can learn from the MSP Marketing Masters Awards winners

3 Things you can learn from the MSP Marketing Masters Awards winners

After our judges carefully reviewed all the submissions for the MSP Marketing Masters Awards, we’re happy to announce the winners! Congratulations to: A Leap Ahead IT – Sacramento, California Cloudtech 1 – Rochester Hills, Michigan EnKompas Technology Solutions – Pittsburgh,...

/ November 28, 2016
msp superpower
Gary Pica: 4 ways to supercharge how you’re selling managed services

Gary Pica: 4 ways to supercharge how you’re selling managed services

Are you exerting a ton of effort to increase sales, yet seeing few results? MSP business owners share one goal: generate new monthly recurring revenue. While nearly every owner agrees on this goal, few achieve it. You need key metrics,...

/ November 22, 2016
objection handling
Objection-handling tips: Keep the sales conversation going

Objection-handling tips: Keep the sales conversation going

Once in a while when cold calling for your MSP, you’re likely to encounter what we describe as the managed services perfect storm: a company with at least 20 computers (but less than 50), who is unhappy with their current...

/ November 21, 2016 / 1 Comment
commodity business
Robin Robins: What to do when you suddenly find yourself in a commodity business

Robin Robins: What to do when you suddenly find yourself in a commodity business

First off, if you find yourself selling a commodity product or service, you only have yourself to blame. YOU chose your business and your customers; so if you truly are selling a commodity where margins are thin and clients are...

/ October 26, 2016
4 Lessons MSPs can learn from Content Marketing World 2016

4 Lessons MSPs can learn from Content Marketing World 2016

Last month, I trekked to Cleveland and spent a whirlwind 48 hours learning from the best and the brightest in the content marketing industry. It wasn’t quite as overwhelming as my first trip to Content Marketing World, but I still...

/ October 5, 2016
msp marketing plan
A good MSP marketing plan is not a to-do list

A good MSP marketing plan is not a to-do list

Marketing isn’t a series of check boxes. It’s a way to engage, empower, and take actions that will create an exceptional experience and exceed business goals. And contrary to popular belief, it doesn’t require hundreds of thousands of dollars to...

/ September 28, 2016