Category: Sales & Marketing

managed services
3 reasons a hot lead goes cold (and how to keep it from happening)

3 reasons a hot lead goes cold (and how to keep it from happening)

You had a great first call. It led to a great first meeting, and you’ve written the best managed services proposal ever. You’re ready to present it, but when you call your prospect to arrange a time, they aren’t responding....

/ July 15, 2015 / 2 Comments
Ask a MSP Expert: What’s the best way to package my managed services?

Ask a MSP Expert: What’s the best way to package my managed services?

Q: My clients always want to pick and choose what services they get and I feel like they usually miss something important. How do I package my services to make sure they’re getting what they want, while also making sure...

/ July 13, 2015
3 Important Lessons from Experienced MSPs

3 Important Lessons from Experienced MSPs

We work with IT service providers of all kinds, some established service providers, and some just getting started. We try to drive Partners’ success by helping them learn from the experiences of their peers. So, earlier this week, I held a...

/ July 13, 2015
Ask an MSP Expert: How to prepare my MSP business for Windows 10 release

Ask an MSP Expert: How to prepare my MSP business for Windows 10 release

  Q: Microsoft’s Windows 10 is being released on July 29. What opportunities does this present to my MSP business? How can I use this release to sell my services and connect with my customers? The announcement that Windows 10...

/ June 29, 2015
Ask an MSP Expert: How to use PPC advertising to elevate your MSP marketing efforts

Ask an MSP Expert: How to use PPC advertising to elevate your MSP marketing efforts

  Q: I’m an established managed service provider and just opened another office in a nearby metro area where there’s tons of new prospects— and tons of competition. One of my friends suggested using pay per click advertising as a...

/ June 22, 2015 / 1 Comment
windows server
Ask an MSP Expert: How to help your customers understand Windows Server 2003 end of life

Ask an MSP Expert: How to help your customers understand Windows Server 2003 end of life

Q: As an MSP business owner, I know Windows Server 2003 end of life (EOL) is coming up fast. The end of support is only a month away, and I haven’t heard a peep from some of my small business...

/ June 15, 2015
MSP Marketing tactics that will drive more sales

MSP Marketing tactics that will drive more sales

We know that growing your business is a top goal. However, broad goals like this can feel daunting without a plan in place. You can’t rely solely on word of mouth referrals to maintain consistent growth (though they should fit...

/ June 2, 2015
cloud backup
Ask an MSP Expert: How to price cloud backup services

Ask an MSP Expert: How to price cloud backup services

Q: As an IT service provider, my business has always offered a handful of services to our small and medium-sized business customers, and we’ve done well. But I know we can be even more successful. Specifically, we know that offering...

/ June 1, 2015
msp marketing
Ask an MSP Expert: How to take your MSP marketing strategy to the next level

Ask an MSP Expert: How to take your MSP marketing strategy to the next level

Q: My IT services business has always relied on referrals and word of mouth to bring in new customers, and it’s worked well for us. Now it’s time for us to expand our reach to the small to medium-sized businesses...

/ May 25, 2015
cold calling
Cold calling tips for MSPs: Should I focus on a specific offering?

Cold calling tips for MSPs: Should I focus on a specific offering?

One of the first questions a client usually asks me is whether or not they should focus on a particular offering when they are looking for new business via cold calling. The answer is a very definitive “Sometimes!”

/ May 13, 2015