Most Discussed Posts

SMBs most vulnerable to ransomware right now
For much of ransomware’s evolution, many small and medium-sized businesses (SMBs) have failed to embrace the idea that they are ransomware targets. After all, why target an SMB when Fortune 500 companies have the much deeper pockets? Seemingly, a hacker...

USB flash drives and their cybersecurity dangers
As cloud storage has grown in popularity, the use of USB flash drives has declined in many settings. The decline in popularity of USB flash drives, however, hasn’t necessarily diminished their threat, as they are still a common tool in some...

Cybersecurity Threat Advisory: Critical Zero-Day in WordPress Fancy Product Designer Plugin
Threat Update On May 31, 2021, a critical file upload vulnerability in Fancy Product Designer—a WordPress plugin installed on over 17,000 websites—was discovered to be under active exploitation by threat actors. Technical Detail & Additional Information WHAT IS THE THREAT?...

Cybersecurity Threat Advisory: DarkSide Ransomware Group Strikes Again
Threat Update The ransomware group responsible for the Colonial Pipeline attack has struck again – this time affecting European subsidiaries of Toshiba. Some of Toshiba’s networks were shut down in response, demonstrating how effective ransomware is becoming as a method...

Why your MSP needs to stop relying on gut feelings
Have you ever heard the phrase “What gets measured, gets managed?” This famous quote came from Management Consultant, Peter Drucker, and is something that I’d urge any IT solution provider or managed service provider (MSP) to listen to. Why do...

Shift to work from anywhere presents major MSP challenge
Most managed service providers (MSPs) today manage a large number of endpoints on behalf of a wide range of clients. So, it makes sense that many MSPs will have a keen interest in understanding how employees might be returning to...

Pioneers in Tech: The first African American PhD in Computer Science
The contributions of the Black community to technology history are only just beginning to be recognized, with “hidden figures” such as NASA’s Katherine Johnson finally receiving the accolades they deserve. Another tech pioneer that should be a household name is...

Maintaining your brand promise as your MSP grows
There is one fact in the managed services space that can’t be ignored: everyone has I.T. support. Those who already understand and value managed I.T. services are already buying it. Your whole sales process is now built around displacing competitors....

Ask an MSP Expert: How do we protect our healthcare clients’ data?
Q: We have a growing number of healthcare clients. Maintaining their security used to be not that much different from our other customers, but with the explosion of IoT, there are so many more threats that they are susceptible to....

How long should my MSP contracts last?
How long should you ask your managed services clients to commit to? This is a question that I’m frequently asked by IT Solution Providers and Managed Service Providers (MSPs) and my answer is always that “It depends!” The length of...