Most Discussed Posts
Study finds mastering multi-cloud computing is difficult
A funny thing happened on the way to the cloud. IT became more difficult to manage. Most IT organizations today either already are or soon will be trying to manage multiple clouds, primarily for one of two reasons. The first...
What cyber liability errors & omissions coverages you REALLY need
In representing more than 900 IT clients across the United States, I have personally experienced the fact that many IT business owners think their business insurance covers client data loss situations or network security failures. I have news for you —...
Google’s murky cloud numbers
Google announced its earnings report this week, and buried in a section called ‘Other Revenue’ was their cloud earnings — thrown together with a bunch of other ill-defined stuff that wasn’t ad revenue. The good news is that the number...
4 ways to hire an effective in-house telemarketer for your MSP
Hiring a great telemarketer isn’t easy. While their salaries may not be the costliest part of your payroll, the opportunity cost that comes along with making a poor hire is very high. Think of sales prospecting like an opportunity bank...
3 reasons a hot lead goes cold (and how to keep it from happening)
You had a great first call. It led to a great first meeting, and you’ve written the best managed services proposal ever. You’re ready to present it, but when you call your prospect to arrange a time, they aren’t responding....
Knowing your AI from your GenAI
For better or worse, artificial intelligence (AI) is a hot topic right now. However, two main forms of AI are being written and spoken about, and it’s essential to understand the difference between them. Note that you may find extra...
Drones: Flying security opportunities for MSPs
As they continue to grow in popularity, drones are increasingly being included in managed service providers’ (MSPs) hardware and software management packages. For most MSPs, this is a natural extension, as drones are becoming more widely used in commercial applications,...
Cybersecurity Threat Advisory: Cyberattacks on MGM Resorts
This Cybersecurity Threat Advisory highlights cyberattacks on MGM Resorts, a $33 billion hospitality and entertainment company operating out of Las Vegas. On Monday, September 11th, 2023, MGM Resorts experienced a ransomware attack that encrypted over 100 ESXi hypervisors and exfiltrated...
Back-to-school highlights the importance of cybersecurity resiliency for educators
The rumbling yellow school buses and children at recess clambering on jungle gyms are becoming familiar sights. Schools are back in session across most of the country and while students have been having fun over the summer, hackers have been...
Partner Spotlight: Barracuda RMM takes MSP’s security offerings to the next level
Drakonim, based in Swansea, United Kingdom, is a specialized service provider that caters to the needs of small-and-medium-sized businesses (SMBs), delivering exceptional internet services that are tailored to the unique requirements of its hundreds of valued customers. While supporting their...
