Most Discussed Posts
Tech Time Warp: A Technological Whirlwind at MIT
July 4, 1956, doesn’t quite rank with July 4, 1776, in terms of independence, but it was a remarkable day in terms of freedom for computer users—freedom from punch cards, dials, and switches, that is. On July 4, 1956, researchers...
Protecting remote workers from COVID-19 phishing attacks
Q: One of our customers’ remote workers recently clicked a phishing link. While we were able to prevent the attack from ultimately being successful, this is quite concerning, especially since remote workers are not within a secured network. How can...
Pioneers in Tech: Grace Murray Hopper, the “Mother of Computing”
As you celebrate the moms in your life this weekend, raise a glass to Grace Murray Hopper, also known as the “Mother of Computing,” the “Mother of COBOL” or simply “Amazing Grace.” And amazing she was. This technology trailblazer advocated...
Financial pitfalls: COVID-19’s domino effect
By now, we’ve all heard the term “flatten the curve,” but you might be less familiar with COVID-19’s domino effect. The domino effect refers to COVID-19’s negative impact on multiple businesses, one after the next. For instance, when one business...
Tech Time Warp: The 411 on the 414s
Some hackers break into networks in search of confidential information, often with the idea of selling it on the dark web. Others want to disrupt a competitor’s operations. But for some, the hacking itself is the primary goal: Can it...
Four ways COVID-19 is affecting MSPs
The outbreak of COVID-19 has changed the way many of us operate and forced us to adapt to working remotely whether we were prepared for it or not. As MSPs and their customers adapt to the shift towards ensuring productive,...
Don’t reinvent the wheel
Being an MSP means that you can provide services to your customers where you retain far more control than if you were an independent software vendor (ISV). ISVs who have on-premise software must provide support for implementations across a wide...
Quick(er) fixes for your outbound sales challenges
When I started consulting for MSPs, I assumed that most similar sized companies would have very similar problems when it came to lead generation. Fast forward a few years, and I can confirm. Most leaders who have had no sales...
Ask an MSP Expert: How do I persuade my client to invest more in cybersecurity?
Q: I have a client with a complex network, but they spend almost nothing on cybersecurity. How do I persuade them that allocating some of their operating budget for cybersecurity expenses is worthwhile? That’s a good question and the answer...
Cybersecurity preparations for the holiday season
‘Twas the night before Christmas, and all through the network, not a creature, was stirring, not even a virus. When out on the server, there arose such a clatter, the technician sprang to their portal to see what was the...
