Most Discussed Posts
Study finds mastering multi-cloud computing is difficult
A funny thing happened on the way to the cloud. IT became more difficult to manage. Most IT organizations today either already are or soon will be trying to manage multiple clouds, primarily for one of two reasons. The first...
What cyber liability errors & omissions coverages you REALLY need
In representing more than 900 IT clients across the United States, I have personally experienced the fact that many IT business owners think their business insurance covers client data loss situations or network security failures. I have news for you —...
Google’s murky cloud numbers
Google announced its earnings report this week, and buried in a section called ‘Other Revenue’ was their cloud earnings — thrown together with a bunch of other ill-defined stuff that wasn’t ad revenue. The good news is that the number...
4 ways to hire an effective in-house telemarketer for your MSP
Hiring a great telemarketer isn’t easy. While their salaries may not be the costliest part of your payroll, the opportunity cost that comes along with making a poor hire is very high. Think of sales prospecting like an opportunity bank...
Ask an MSP Expert: How to overcome challenges with selling Office 365
Q: I’m the dedicated sales person at an IT services company, and we’ve typically focused on providing break-fix services. Many of our customers need the SaaS productivity tools in Microsoft Office 365, so we are looking to start selling and...
3 reasons a hot lead goes cold (and how to keep it from happening)
You had a great first call. It led to a great first meeting, and you’ve written the best managed services proposal ever. You’re ready to present it, but when you call your prospect to arrange a time, they aren’t responding....
If you’re an MSP owner who wants more consistent leads, start here
As someone who’s spent the last 8+ years helping hundreds of MSPs generate leads and book real sales conversations, I hear the same frustration over and over again: “We’re doing some marketing… but leads are inconsistent.” Some months are busy....
Global politics meets IT staffing: The H-1B visa crossroads
H-1B visas that enable IT professionals from overseas to work in the U.S. have always been a controversial issue. However, with the current administration’s decision to impose $100,000 annual fees for each successful applicant, the issue may soon simply fade...
Cybersecurity Threat Advisory: VMware zero-day vulnerability exploited
Threat actors have actively exploited a zero-day vulnerability in Broadcom VMware Tools and VMware Aria Operations (CVE-2025-41244) in the wild. The China-linked group UNC5174 (aka Uteus/Uetus) has exploited the flaw for privilege escalation in VMware-targeted attacks. Continue reading this edition...
Unseen, unpatched, unprotected: The IoT threat MSPs can’t ignore
Since its inception, the Internet of Things (IoT) has kept cybersecurity specialists up at night. As the world becomes increasingly connected, the nature of the IoT security threats has evolved. The statistics paint a sobering picture of our connected future:...
