Results for: Ask an MSP Expert
AI meets vishing
Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....
What it really takes to become a Managed Security Services Provider (MSSP)
If an IT solution provider wants to become a managed security services provider (MSSP), they will need the ability to remediate a cybersecurity breach in well under two hours, based on how long it currently takes the average IT organization...
The power of peer groups
I was recently asked by a Managed Service Provider (MSP) owner what the one thing is that would help him build a successful IT Solution Provider business. I think this particular business owner was expecting me to share a book...
Tech Time Warp: Stration worm preys on users’ best intentions
In September 2006, the tech world was focused on a reported Windows vulnerability related to the implementation of Vector Markup Language (VML). While programmers raced to fix the VML issue, spammers capitalized on the opportunity. Using the new bug in...
Are banks doing enough to combat cybercrime?
Last week we explored the security vulnerabilities posed by banks using legacy systems and how MSPs can play a mitigation role. This week, we explore the steps banks and their security teams should be taking today to prevent the next...
Where should IT leadership go for advice?
IT executives are looked upon as the technology experts within their organizations, but where can they go for trusted advice when they don’t have all the answers? Technology consulting offers an excellent platform to fill the trusted adviser role for...
Five off-the-radar security threats
Complacency is a formidable enemy. You have a robust patching regimen, an educational component to your MSP offerings, pen testing, and you segment data so that an attack on your client’s system can be contained and quarantined. It’s easy to...
National Women’s Equality Day: From the channel perspective
A gender diverse workforce, relative to a homogeneous one, is beneficial for business. Increased sales revenue, more customers, and greater relative profits are all associated with gender diversity. Companies in the top quartile for gender diversity are 15 percent more...
A low-tech standby for cybersecurity
With all the cybersecurity tools in the arsenal of the average MSP, there’s one that often gets understandably overlooked: paper and marker. Yes, patching, anti-virus protection, double authentication, and firewalls are the most crucial elements of your cybersecurity regime, but...
Finding motivation to do more for the channel
CompTIA, a non-profit trade association that issues professional certifications for the IT industry, recently named Lauren Beliveau, senior content marketing specialist at Barracuda MSP, as one of their 2019 ChannelChangers. ChannelChangers are technology professionals who serve as up-and-coming leaders with...
