Results for: Ask an MSP Expert
Why being secure is not the same as being compliant
While speaking with managed service providers (MSPs) on whether or not they are offering security to their SMB customers, I often end up in a conversation dealing with compliance. The subject of compliance is often at the forefront of partners...
The top 5 cybersecurity takeaways from 2019
The eggnog is freshly made, the presents are wrapped, and holiday cheer is here. Meanwhile, the MSP maintaining the North Pole network has been busy keeping the servers from crashing and hackers from breaching the wish lists. So now is...
Cybersecurity preparations for the holiday season
‘Twas the night before Christmas, and all through the network, not a creature, was stirring, not even a virus. When out on the server, there arose such a clatter, the technician sprang to their portal to see what was the...
Shift to network services on Kubernetes and containers is underway
Cloud-native container technologies are about to extensively transform networking services. At the KubeCon + CloudNativeCon 2019 conference earlier this week, a demonstration of how a software-defined wide area network (SD-WAN) network built on top of a Kubernetes cluster that accessed...
Selling is hard, so let prospects sell you instead
We all know selling can be hard, so wouldn’t it be great if we didn’t have to sell anymore? While we can’t get rid of selling completely, we can make it easier on ourselves by switching roles with our prospects....
Gartner outlines top ten technology trends for 2020
The futurist Paul Saffo often reminds IT leaders that it’s important to never mistake a clear view for a short distance. At the annual Gartner IT Symposium/Xpo conference this week, the analyst firm once again identified the top ten strategy...
AI meets vishing
Artificial intelligence is making its presence felt in everything from Amazon’s Alexa to factory floor industrial applications. AI-infused software is ramping up its predictive capabilities and strengthening its algorithmic methodology to become more accurate. Of course, AI can be abused....
What it really takes to become a Managed Security Services Provider (MSSP)
If an IT solution provider wants to become a managed security services provider (MSSP), they will need the ability to remediate a cybersecurity breach in well under two hours, based on how long it currently takes the average IT organization...
The power of peer groups
I was recently asked by a Managed Service Provider (MSP) owner what the one thing is that would help him build a successful IT Solution Provider business. I think this particular business owner was expecting me to share a book...
Tech Time Warp: Stration worm preys on users’ best intentions
In September 2006, the tech world was focused on a reported Windows vulnerability related to the implementation of Vector Markup Language (VML). While programmers raced to fix the VML issue, spammers capitalized on the opportunity. Using the new bug in...
