Results for: ask an expert
Threat Spotlight: Advanced polymorphic malware
Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...
5 Tips for working with the press
Before the Internet, blogging, and social media, businesses relied heavily on advertising and public relations to build brand awareness. The joke among marketing leaders to clients was, “You either pray for space or pay for space—or both.” Fast forward from...
Digital business transformation creates data management opportunities for MSPs
A lot of hype has been generated about the need to turn data into a strategic business asset as part of a digital business transformation. But, it turns out that the biggest impediment to realizing that vision is reliance on...
Alex Hoff: How to break away from the break-fix model that’s killing your MSP business
If it ain’t broke, don’t fix it. Isn’t that what people always say? But when it comes to providing network and IT support, it’s an approach that could be killing your business. IT infrastructure isn’t something you buy once and...
Tech Time Warp: The First Ethical Hacker
These days, the concept of an ethical hacker is so commonplace the profession has its own Certified Ethical Hacker designation, bestowed and governed by the International Council of E-Commerce Consultants. The ethical hackers of the world put their genius to...
MSPs have to outsmart wily students
There was a time when a teacher using an overhead projector was considered high-tech, but now smartboards, student tablets, smartphones, laptops, and campus-wide networks have turned schools into hubs of connectivity that are often too much for an in-house staff...
Tech Time Warp: Spam email celebrates its 40th birthday
As you work long hours to ensure your company complies with GDPR by May 25, it’s worth noting that proper use—or misuse—of data has been an issue for at least 40 years. Just ask Gary Thuerk, the self-described “father of...
Weaponizing artificial intelligence
Fending off ransomware and other malware attacks has already become part of the daily MSP landscape. But in the ever-evolving world of threats, a new one will begin to emerge with greater frequency in the months and years ahead: weaponized...
8 Common MSP stumbling blocks to watch out for
Every IT service business is a work in progress, whether you’re a new MSP just getting started, a VAR transitioning to an MSP model, or a veteran IT service provider. At any given moment, you can probably think of a...
Tech Time Warp: The Sasser worm teaches a lesson
In early May 2004, computer users worldwide learned a hard lesson: Don’t procrastinate when it comes to installing a security patch. Users at the Taiwanese post office, the train station in Sydney, and some of Wall Street’s biggest banks found...
