Results for: ask an expert
Alex Hoff: 10 Ways a small MSP can punch above its weight
Sometimes we associate being big with being powerful and strong, but being small doesn’t mean you can’t compete — you just need to be smarter and more efficient than the other guys. Here are 10 things you can do as...
GDPR: Surely everyone has dealt with it by now … right?
The European Union’s General Data Protection Regulation is a regulation in EU law stipulating how organisations must deal with data to ensure that individuals are protected, and that individuals can more easily determine what data an organisation holds about them. It became...
Richard Tubb: Why should you move to the managed services model?
When I started running my own IT business, I was your typical one-man-band. A techie crawling under tables, fixing computers, and setting up servers. I was good at what I did, I was professional, and word soon spread. Before long,...
How your MSP marketing can help you scale your business
As someone who spends his days, day in and day out, marketing for MSPs, there’s a mistake I see MSPs and other technology-related businesses make time and again that I’d like to shed a little light on. Scalability — that...
DataOps is emerging as next big opportunity for MSPs
Coupled with rising interest in artificial intelligence (AI), the need to derive business value from data is driving organizations to create data operations (DataOps) functions that should create additional opportunities for managed service providers. A survey of 266 data professionals...
Does my MSP need a network infrastructure tool?
If you’re a new or growing MSP, discovering tools and processes that will let you do more with less is a prime focus. You’re always looking for ways to boost that bottom line by cutting costs, driving more revenue, and...
Salesforce Marketing Cloud enhancements are all about improving customer experience
Salesforce Connections might not be as big as Dreamforce, but it’s meant to give the Salesforce Marketing Cloud its own special time in the sun. The conference took place in Chicago this week and in many ways felt like Adobe...
How MSPs should help clients protect sensitive data when employees are terminated
Even under the best of employer circumstances — trustworthy staff that a business hopes to hold onto forever — employee behavior remains the single greatest risk factor to data security. Without training and vigilance, even well-meaning employees can accidentally click...
Threat Spotlight: Advanced polymorphic malware
Imagine having a key that changes shape to fit any lock you might encounter. That’s pretty much what malware creators have at their disposal with advanced polymorphic malware, and it’s a real headache for MSPs tasked with stopping it or,...
5 Tips for working with the press
Before the Internet, blogging, and social media, businesses relied heavily on advertising and public relations to build brand awareness. The joke among marketing leaders to clients was, “You either pray for space or pay for space—or both.” Fast forward from...
