Results for: ask an expert
MSPs warned that they are becoming targets
MSPs are accustomed to safeguarding systems from breaches and attack. But in a recent brief, the Department of Homeland Security’s Computer Emergency Readiness Team (CERT) warned that MSPs themselves have been targeted and will continue to be targeted by bad actors....
Eliminating IT services competition through differentiation
How many times have you lost an opportunity to a competitor? It’s happened to me countless times over the years, and it never feels good. It’s even worse when I’ve invested hours—sometimes way too many—into crafting the perfect proposal, sometimes...
A matter of life and death
We recently looked at medical device security and how MSPs can work in the market. As the IoT grows to include more and more of peoples’ daily lives, it is becoming more important to place some focus on this topic....
The era of the cloud mafia?
As a third-generation Italian-American growing up in the Midwest, I was used to hearing about the feared Mafia, either in the stories of older relatives or in the misguided attempts at humor by school kids.
Biometric conversations for MSPs
Passwords are a cornerstone of the various security deployments that MSPs put in place for their customers. Password technology, however, has changed little since the dawn of the modern computer age. How long before the password is replaced with something...
Threat hunting could be very good for managed services providers
In their zeal to be seen to be doing more about cybersecurity, vendors are increasingly embedding threat monitoring capabilities within a variety of applications to make it easier to hunt for malware. But even when vendors decide to make threat detection...
Data management issues are about to create a major opportunity for MSPs
Given the extensive history most IT organizations have managing data leveraging all information to drive a wide variety of digital processes should be a simple enough proposition. But it turns out melding data sources is anything but easy. A new...
Network Management: In Search of a Few Good GUIs
Most of the time, interacting with electronic devices is as simple as point and click. In many instances, you don’t even have to think very hard about where to point, thanks to the richly intuitive tools that have evolved out...
Digital business transformation driving more reliance on MSPs
As IT organizations begin to play a much more strategic role in the digital business era a new survey suggests they are relying more on managed service providers (MSP) to handle fundamental operational tasks. A new survey of 404 IT...
Advanced Analytics Creates Opportunity for MSPs to Transform IT Operations
A new report published this week by Dresner Advisory Services sheds some light on how IT organizations want to apply advanced analytics to optimize IT operations. The 2018 IT Analytics Market Study finds that the top four management metrics in...
