Tag: AI

AI agents
AI agents unlock new management opportunities for MSPs

AI agents unlock new management opportunities for MSPs

A report from International Data Corp. (IDC) projects that spending on agentic artificial intelligence initiatives will reach $1.3 trillion by 2029. Over the next five years, developers, and organizations will increase the number and complexity of third-party and custom-built AI...

/ September 11, 2025
security
The hidden cost of a fragmented security stack

The hidden cost of a fragmented security stack

For manages service provider (MSP) customers, the promise of comprehensive cybersecurity protection often comes with an unexpected burden: managing their ever-expanding collection of security tools that don’t talk to each other.  What starts as a strategic approach to layered defense...

/ September 10, 2025
MSPs caught in the tug-of-war over legacy systems

MSPs caught in the tug-of-war over legacy systems

Each Labor Day, the cost of IT labor invariably becomes a topic of discussion. After all, even in the age of artificial intelligence (AI), the single biggest segment of any IT budget remains staffing. The cost incurred depends greatly on...

/ September 4, 2025
Evil-GPT
Evil-GPT: The “Enemy of ChatGPT”

Evil-GPT: The “Enemy of ChatGPT”

In the ever-evolving landscape of cybercrime, one tool has emerged as a particularly insidious player: Evil-GPT. Marketed on hacker forums on the dark web as the “ultimate enemy of ChatGPT” and the “best alternative to WormGPT,” this malicious artificial intelligence...

/ September 1, 2025
Data center
Data center drought: MSPs scramble for capacity

Data center drought: MSPs scramble for capacity

In the months and years ahead, many IT leaders will urgently turn to managed service providers (MSPs) to help them find IT infrastructure resources to run their workloads. An analysis of the data center colocation market was published by JLL,...

/ August 28, 2025
AI
The dark side of generative AI: Unveiling the AI threat landscape

The dark side of generative AI: Unveiling the AI threat landscape

Generative artificial intelligence (Gen AI) has unleashed a new threat landscape for cybercrime. Threat actors now weaponize large language models (LLMs), which once served primarily legitimate purposes. Underground forums and dark web marketplaces are buzzing with “dark LLMs” — custom...

/ August 25, 2025 / 4 Comments
AI tools
AI tools spark surge in security service needs

AI tools spark surge in security service needs

The rapid spread of generative artificial intelligence (Gen AI) tools has reached a tipping point, raising serious cybersecurity concerns, and creating opportunities for managed service providers (MSPs). A survey of 200 North American security leaders conducted by OpinionRoute on behalf...

/ August 21, 2025
Survey reveals the real IT priorities for 2025: Cybersecurity and cloud take the lead

Survey reveals the real IT priorities for 2025: Cybersecurity and cloud take the lead

A survey of over 1300 IT leaders finds that, while organizations are increasing investment in artificial intelligence (AI), they remain more focused on traditional challenges such as cybersecurity and cloud computing. Conducted by Experis, a managed and professional services provider...

/ August 14, 2025
cybersecurity
Trust starts with empathy: A better way to sell cybersecurity

Trust starts with empathy: A better way to sell cybersecurity

A survey of 200 U.S. cybersecurity professionals suggests that about a third (33 percent) don’t trust third-party providers—not due to doubts about the providers’ expertise, but because of uncertainty about their own capabilities Conducted by Censuswide on behalf of CyXcel,...

/ August 7, 2025
cybersecurity
Closing the cybersecurity gap: Can AI reduce the human risk factor?

Closing the cybersecurity gap: Can AI reduce the human risk factor?

If you’ve ever heard the expression ‘sometimes it’s best to get out of your own way,’ it might as well have been coined for cybersecurity. According to IBM, 95 percent of data breaches involve human error, while just 8 percent of...

/ August 5, 2025