Tag: AI
Predictions for the future of AI in cybersecurity
Threat actors are improving their attacks by leveraging artificial intelligence (AI) in every way. AI makes every attack from deepfakes to credential stuffing cheaper, better, and faster. The good news is that the security industry also has access to AI capabilities, and AI-enhanced...
MSPs must prioritize mobile device security
Last week, we had an overview of the increasing concerns and security challenges surrounding mobile devices. This week, we continue the conversation about mobile devices with Eric O’Neill. Eric is a former FBI counterterrorism and counterintelligence operative, cybersecurity keynote speaker,...
The MSP’s guide to finding the AI balance
In my last few posts, I’ve covered how managed service providers (MSPs) can use artificial intelligence (AI) to cut costs, increase margins, and provide new services to customers. In each one, I have touched on how AI is not the...
Businesses are seeking help to deploy AI
Nearly half (47 percent) of the 1,000 senior technology executives surveyed in a recent study shows that they are seeking external assistance to implement AI. Of which, 22 percent are partnering with a technology services provider, while 25 percent partners...
Small business confidence on the rise
Small businesses, a main target audience of managed service providers (MSPs), appear to be regaining confidence in the post-pandemic economy. A Small Business Index created by MetLife and the U.S. Department of Commerce finds nearly half (46 percent) say they...
Leveraging AI to streamline MSP customer management
In part one of this series, we took a look at how artificial intelligence (AI) can be used to elevate managed service provider (MSP) efficiency and improve MSP operations. Here, we are going to look at how AI can improve...
Can AI help MSPs improve margins?
Artificial intelligence (AI) is being touted as a magic elixir – whatever the problem is, AI is the answer. Unfortunately, it is not quite ready to do many of the more advanced things that people want to do. However, in...
Increased adoption of emerging technology challenges MSPs
The pace at which new technology is emerging and being adopted is accelerating in a way that will require many managed service providers (MSPs) to adjust their overall business strategies. A global survey of 693 organizations has been conducted by...
Deepfake technology: Why it’s a risk to your business
Deepfake technology, sometimes colloquially named ‘deepfakes’, has been getting a lot of attention in the mainstream news media in recent years. But now, it’s no longer just a harmless entertainment medium, it poses a significant threat to your business if...
Rising levels of technical debt create opportunities for MSPs
Technical debt is defined by fixes to known software issues that have not been addressed. And it is reaching an unsustainable level. A survey of more than 1,000 U.S.-based architecture, development, and engineering leaders and practitioners finds more than three-quarters...
